Job Description Summary

Job Description

Key Areas of Responsibility

Serve as primary point of contact for M365 learning content creation service delivery and user enablement.

Content Creation

• Create GE HealthCare specific M365 learning content working with M365 Service Delivery and Product Managers to transform technical guidance into simple easytounderstand terms.

• Identify and promote features designed to drive productivity collaboration communication and efficiency.

• Maintain SharePoint repository for learning artefacts including but not limited to recorded instructorled classes and demos videos and knowledge base (KB) articles. Ensure translation of KB articles and other content to Spanish French Portuguese German Japanese and Chinese.

• Develop schedule of M365 Tips n Tricks to deliver via Teams and Engage.

• Work with Service Delivery Managers (SDM) to create ad hoc learning artefacts to support spikes in issue and/or requests.

Service Delivery

• Build publish and maintain a learning events calendar with opportunities across GE HealthCare regions and time zones.

• Participate in GE HealthCare user group meetings to provide demos or instructional trainings.

• Deliver live instructorled product demos and instructional training based on published calendar.

• Participate in new product/feature release plans alongside M365 Team.

• Contribute to M365 user group support and Engage community news channel.

User Enablement

• Work with M365 team to create an annual Learning Roadmap reflective of M365 platform plans and priorities.

• Work with M365 team to review baseline metrics and establish productspecific goals for increased usage and adoption.

• Develop and maintain dashboards for M365 Usage/Adoption and M365 Learning. Use this data to track progress against product and learning objectives and to influence content development prioritization.

Experience and Qualifications

• 3 years experience working with M365 applications like Microsoft Office Teams and SharePoint/OneDrive in a corporate enviornment.

• 5 years experience developing and delivering learning in a professional organization.

• Ability to deliver learning materials in Spanish French or other nonEnglish languages a plus.

Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

Additional Information