Position: Quality Analyst
Location: Fully Remote Portugal
Employment type: Fulltime
The primary objective of the Quality Assurance Analyst is to be a SME
(Subject Matter Expert) for quality guidelines and review / rate various types of content which could be audio video text photos and provide ratings on their individual judgements / decisions restricted within the options being provided as per the task guidelines with written explanations to support their ratings and help improve rater quality over time.
DUTIES AND RESPONSIBILITIES:
- Be a SME ( Subject Matter Expert) for quality guidelines
- Evaluate and rate multiple types of content which could be audio video text photos and provide ratings with written rationales on their individual judgements / decisions restricted within the options being provided as per task guidelines
- Participate in calibration sessions with the team and included stakeholders for the workflows asper instructions from the team lead
- To do Peer audits as a part of the process model and also to assist in training as per need
- To coordinate with other team members for sharing best practices
- Manage multiple assignments simultaneously
REQUIREMENTS:
- Native / fluent in Japanese and fluent in English both verbal and written
- Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
- University degree would be an advantage but is not required
- Comfortable with G suite especially Google Sheets
- Detail oriented rigorous analytical
- Computer literate with strong experience using MS Office applications
- Excellent in verbal & writing skills with the ability to present reasoning in a clear concise and logical manner
- Works independently and as a part of a team with a willingness to ensure results are achieved
- Ability to work under pressure and meet deadlines
- Strong sense of logical reasoning with decision making
OFFER:
- Base salary above average (x 14months)
- Meal allowance (763 per day worked in meal card)
- Healthcare and Dental Insurance (since day one)
- Fixed schedule Monday to Friday 11:00 AM to 8:00 PM
- WFH within Portugal
- Access to 5000 free courses practice tools and certifications focusing on advanced technologies