Presales Executive
Presales Executive
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Lead Qualification & Customer Engagement:
- Respond to inbound customer inquiries via chat email and calls.
- Identify potential customers and qualify leads for the sales team.
- Provide detailed product information and recommend suitable rental plans.
- Online Sales & Conversion:
- Engage with customers through online platforms to drive conversions.
- Assist in closing deals by addressing queries offering solutions and providing a seamless purchase experience.
- Follow up with interested customers to ensure order completion.
- CRM & Data Management:
- Maintain accurate records of customer interactions and inquiries in the CRM system.
- Track and analyze customer data to improve sales performance.
- Collaboration with Sales & Marketing Teams:
- Work closely with the sales team to ensure smooth handover of qualified leads.
- Provide insights to the marketing team on customer preferences and trends.
- Customer Relationship Management:
- Build and maintain longterm relationships with potential and existing customers.
- Ensure high customer satisfaction through prompt and professional service.
Key Requirements:
- Education: Bachelors degree in Business Marketing or a related field.
- Experience: 13 years in online sales presales telesales or customer support.
- Skills:
- Excellent communication and persuasion skills.
- Strong understanding of ecommerce sales and online customer behavior.
- Experience with CRM tools and online sales platforms.
- Ability to multitask and work in a fastpaced environment.
ability to work in a fast-paced environment,experience with online sales platforms,ability to multitask,understanding of e-commerce sales,customer,persuasion skills,understanding of online customer behavior,sales,experience with crm tools,excellent communication skills,online,platforms
Employment Type
Full Time
Key Skills
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