Client Services Coordinator, Ancillary Benefits
Client Services Coordinator, Ancillary Benefits
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$ 75000 - 95000
1 Vacancy
Job Description
About Specialty Program Group: Our goal is topartner with industryleadingspecialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offersaccess to capital and investment deep carrier relationships creative thinking product development and broad distribution while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group deliversleadingedge specialty expertisebacked by transformativedigital capabilitiesand sophisticateddata and analytics.
About SPG Ancillary a division of Strategic Benefit Resources: SPG Ancillary is a division of Specialty Program Group a wholly owned subsidiary of HUB International. Our mission is to solve problems create a better experience and produce results for our broker carrier and benefits technology partners. We pride ourselves on encouraging creativity with each problem embracing collaboration at every opportunity and empowering commitment to expected results. Our expertise lies in dental vision life disability supplemental health and leave management. Our organization is comprised of four integrated teams: marketing client service leave management solutions and business operations. As an extension of a brokerages consulting and service teams we support marketing sold case implementation account support renewal management analytics & insights leave administration & state disability compliance.
About the Position: The ideal candidate for the Client Services Coordinator position will have a foundational understanding of group benefits and a strong desire to build a career in account management or client service. This entrylevel role will provide support across key service functions including RFP coordination sold case implementation renewal preparation and ongoing account support. The successful candidate will demonstrate a keen attention to detail an ability to prioritize tasks in a dynamic environment and a commitment to delivering excellent service to our broker and carrier partners.
Key Responsibilities:
Support the account management team with daily service requests RFP coordination and implementation activities.
Assist with gathering and organizing data for carrier marketing and renewal negotiations.
Monitor open items to ensure timely completion of tasks and followups with internal and external partners.
Maintain accurate records of service activities and client information in the CRM system.
Participate in sold case implementation by helping with installation checklists carrier submissions and internal tracking.
Assist in preparing client materials for renewals and new business opportunities.
Support process improvement initiatives and adhoc projects as needed.
Qualifications:
Bachelors degree or equivalent work experience.
02 years experience in a client service insurance or administrative role (internship experience welcome).
Interest in ancillary group benefits (dental vision life disability supplemental health).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and meet deadlines.
Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).
Selfmotivated and eager to learn.
Work Location: This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.
Salary Transparency: The expected salary range for this position is $75000$95000 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paidtime off benefits and eligible bonuses equity and commissions for some positions.
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Department Account Management & ServiceRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: Bachelors degree (4year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
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Required Experience:
IC
Employment Type
Full-Time
