The primary responsibilities of the position: Provides handson hardware and software support for faculty and student users at multiple locations Manages and supports the deployment and collection of technology equipment Troubleshoot intermediate to advanced LAN/WAN connectivity for all networked devices. Coordinates troubleshooting efforts with appropriate IT staff and informs local administration with resolution status. Ensure all software and hardware are uptodate and install Microsoft or security updates as required Supports staff in the use of digital technology equipment maintains equipment inventory and related technology resources Responds in a timely fashion to trouble tickets submitted through the Technology helpdesk system Additional duties and responsibilities as assigned by the Director of Technology Administrative and Network Support: Manage network equipment including; Maintains network switch closet Ethernet wiring; Monitor network traffic for capacity and troubleshooting as directed Documents the physical installations of network servers systems and data switches; In collaboration with User Support terminates network data voice and phone wiring; Perform diagnostics on broadband Ethernet and networking systems Assists Data Manager with School Data Sync Clever PowerSchool and other database : Monday Friday; 8:00am 4:30pm (12month position with 12 paid holidays with a 30 min. unpaid lunch).SALARY RANGE: per IT contract
Required Experience:
IC