Head of Repairs and Planned Services

An exciting opportunity has arisen with Ocean Housing Group for a permanent full time Head of Repairs and Planned Services within our Property Services team.

As a member of the Senior Management Team you will support the strategic leadership of the property services function developing and delivering priorities and financial delivery for the highquality daytoday repairs and planned maintenance services. You will be responsible for planning and delivering a cost efficient and customer focused repair and maintenance strategy ensuring our company objectives and customer service standards are met or exceeded. You will effectively oversee all aspects of the maintenance repairs and estates management budget monitoring and reporting all areas of expenditure to ensure budgets are effectively managed. You will ensure continuous improvement across the service developing robust plans and using customer feedback to drive service improvements and increase customer satisfaction.

Educated to degree level or equivalent you will also hold a Membership or eligibility for membership of an appropriate professional institute such as CIOB or RICS. With senior management experience in property maintenance and planned functions management you will demonstrate experience in major modernisation and repair programmes. Youll be accustomed to managing budgets and resources and developing plans to deliver strategic growth. Showing commitment to personal development you will demonstrate inspirational leadership and feel at east managing a variety of projects. Youll be accustomed to reviewing feedback and complex data to develop improvements and influence others to see the bigger picture.

For more information regarding to specific responsibilities please refer to the Job Description and Person Specification

Benefits

• 32days holiday (plus Banks)

• Professional Membership cost

• 10 Car Allowance

• Company Sick Pay Scheme

• Workplace Pension including Death in Service Benefit

• Home Office Work Payment

• BUPA

• Medicash Health Cash Plan (includes Dental and Optical)

• Cycle to Work Scheme

• Rewards and Recognition Scheme

• On site Parking

• Employee Assistance Programme

• Family Friendly Policies

Ocean offers a dynamic work environment offering hybrid believe work iswhat you do not where you go and therefore colleagues deliver their work where it best suits the need whether that be in the office home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. There will be a need for employees to travel to St Austell and work from the head office for meetings training and general day to day team requirements.

Closing Date: 18th May 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

INDHIGH

Ocean Housing Ltd is a not for profit charitable registered provider of social and affordable housing with a stock of over 4700 properties throughout are part of the Cornwall Homechoice Choice Based Lettings scheme.

At Ocean we believe affordable housing is not just about the buildings but about the people who turn them into homes. We provide a wide range of services to our residents helping them to make the most of their homes and the communities they live in.