Seller Consultant NA RBS - SAS
Seller Consultant NA RBS - SAS
Posted on :
02-05-2025
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1 Vacancy
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Job Description
Amazon is the most customercentric company. In the light of this the company is offering to our most engaged customers sellers the highest level of services encouraging them to participate to grow their businesses on Amazon.
Strategic Account Services (SAS) in partnership with Retail Business Services (RBS) is a paid B2B service that aims to help key seller partners of Amazon.
Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon SAS sellers.
Soft Skills: bright customer centric driven and creative. Vendor Constant will interface internally with leaders from RBS Program and Operations teams and will be responsible for certain aspects of the sellers business with Amazon. Will engage directly with multiple internal teams to optimize business for key sellers on .
Will conceive create and analyze a wide range of data to grow the sellers traffic brand awareness customer conversion and revenue on Amazon. Also will look into strategic and operational aspects of their business with Amazon root cause analysis of issues and opportunities affecting the sellers business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.
Shift timing: 4 PM to 1 AM IST
Key job responsibilities
Success will be measured by the performance on input metrics and impact of sellers on creating a great customer experience.
Partnering with internal teams to manage seller relationship by championing the sellers needs at Amazon.
Build communication channels at all levels set proper expectations provide clear status communications and manage towards a growth plan for the sellers.
Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon.
Work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience.
Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience.
Provide thought leadership around planning roadmaps and .
Establish long term partnerships with the group of sellers handled.
Support the launches of new programs and features.
Conduct regular WBR MBRs with the sellers highlight business metric performance and building action plans.
Metric influencing ability to understand a metric and create realistic forecasts. Take calculated risks and quick to react with new action plans.
Shift timing: 4 PM to 1 AM IST
2 years experience in vendor/account/catalog management buying/sourcing/sales product management supply chain
2 years experience interacting with customers/stakeholders
1 years of program or project management experience
Experience using data to influence business decisions
Excellent business communication and interpersonal skills
Ability to work independently and in a team environment
Fast learner and ability to deal with ambiguity
Knowledge of macros and data analytics
Ability to drive process or procedure improvements
Knowledge of tools such as Sharepoint SIMticketing and project management tools as well as experience using scripts.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Strategic Account Services (SAS) in partnership with Retail Business Services (RBS) is a paid B2B service that aims to help key seller partners of Amazon.
Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon SAS sellers.
Soft Skills: bright customer centric driven and creative. Vendor Constant will interface internally with leaders from RBS Program and Operations teams and will be responsible for certain aspects of the sellers business with Amazon. Will engage directly with multiple internal teams to optimize business for key sellers on .
Will conceive create and analyze a wide range of data to grow the sellers traffic brand awareness customer conversion and revenue on Amazon. Also will look into strategic and operational aspects of their business with Amazon root cause analysis of issues and opportunities affecting the sellers business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.
Shift timing: 4 PM to 1 AM IST
Key job responsibilities
Success will be measured by the performance on input metrics and impact of sellers on creating a great customer experience.
Partnering with internal teams to manage seller relationship by championing the sellers needs at Amazon.
Build communication channels at all levels set proper expectations provide clear status communications and manage towards a growth plan for the sellers.
Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon.
Work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience.
Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience.
Provide thought leadership around planning roadmaps and .
Establish long term partnerships with the group of sellers handled.
Support the launches of new programs and features.
Conduct regular WBR MBRs with the sellers highlight business metric performance and building action plans.
Metric influencing ability to understand a metric and create realistic forecasts. Take calculated risks and quick to react with new action plans.
Shift timing: 4 PM to 1 AM IST
2 years experience in vendor/account/catalog management buying/sourcing/sales product management supply chain
2 years experience interacting with customers/stakeholders
1 years of program or project management experience
Experience using data to influence business decisions
Excellent business communication and interpersonal skills
Ability to work independently and in a team environment
Fast learner and ability to deal with ambiguity
Knowledge of macros and data analytics
Ability to drive process or procedure improvements
Knowledge of tools such as Sharepoint SIMticketing and project management tools as well as experience using scripts.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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