Senior Product Managers
Senior Product Managers
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Job Description
About The Company
At Easebuzz we are revolutionizing how businesses handle payments. As a leading fintech company we provide online merchants with seamless solutions to accept process and disburse payments through developerfriendly APIs. Since our founding in 2014 weve built a fullstack payment aggregator platform that serves over 150000 businesses across India from startups to large enterprises in sectors like education retail insurance and ecommerce.
Our mission is to be a onestop Financial Operating System offering solutions for digital payments vendor management reconciliation and more. We thrive on innovation consistently developing new products leading to 4x growth in just the past year.
At Easebuzz youll find a collaborative and inclusive work environment where open communication growth and diversity are highly valued. If youre looking for a dynamic workplace with a focus on driving impact join us!
Job Title: Senior Manager/AVP Product Management
Location: Pune
Experience Required: 56 years
About the Role:
We are seeking a resultsdriven Senior Product Manager/ Senior Business Analyst to join our Fintech team with a strong focus on Process Excellence Payments and Digital Product Optimization. You will collaborate with crossfunctional teams to analyze business processes identify inefficiencies and deliver actionable insights that enhance our payment systems onboarding journeys and operational workflows.
Key Responsibilities:
- Analyze and improve endtoend payment processes including merchant onboarding settlements dispute resolution and transaction monitoring.
- Identify process inefficiencies root causes and improvement opportunities through data analysis process mapping and stakeholder interviews.
- Work closely with product managers operations compliance and engineering teams to ensure aligned process design and delivery.
- Translate business requirements into clear documentation (BRDs process flows SOPs).
- Lead or support automation workflow optimization and RPA initiatives.
- Monitor process performance using KPIs dashboards and present insights to leadership.
- Ensure regulatory and compliance alignment (e.g. RBI KYC AML in Indian context or relevant authorities in your region).
- Support incident analysis and mitigation strategies for payment failures latency or chargeback spikes.
- Stay abreast of trends in UPI IMPS NEFT cards wallets BNPL etc.
MustHave Skills:
- 56 years of experience as a Business Analyst/Product manager/Process excellence Manager in Fintech or Payments domain.
- Strong understanding of digital payments ecosystem: UPI Payment Gateways Cards Reconciliation Settlements etc.
- Prior exposure to merchant onboarding journeys risk operations or fraud management.
- Expertise in Process Mapping Requirement documents creation
- Proficiency in Excel Flow diagram Data Analysis
- Strong stakeholder management and crossfunctional collaboration skills.
- Ability to work in fastpaced agile environments.
GoodtoHave:
- Experience with RPA tools JIRA Confluence or similar.
- Should have knowledge of SQL BI tools (Tableau PowerBI etc.).
- Familiarity with regulatory compliance (KYC AML PCIDSS) in fintech.
- Lean Six Sigma Green/Black Belt certification.
Educational Background:
- Bachelors degree in Business Finance Technology or related fields.
- Certification or coursework in Business Analysis Process Improvement or Data Analytics is a plus.
- MBA or postgrad certification in Business Analytics or Process Management is a plus.
Required Experience:
Senior IC
Employment Type
Full-Time
