Remote Customer Care with a Car Company

Remote Customer Care with a Car Company (French Language)

Work remotely from anywhere in Braga! Youve got to be located in Braga.

Salary is EUR 880 per month gross with bonuses

Experience the Power of a GameChanging Career

Looking for whats next Join a global leader in technology and services that partners with some of the worlds most recognizable brandsones you interact with every day. With a presence in over 70 countries we help these brands grow through innovation technology and customercentered solutions. Our workplace is consistently recognized with top honors including Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture.

If youre ready to grow and be inspired this opportunity as a Customer Service Representative for a premier European Automotive Brand in Portugal (Work onsite) could be your next big move. Youll play a vital role in achieving performance goals and delivering a toptier customer experiencefocusing on quality efficiency and continuous improvement.

A Launchpad for Career and Personal Development

Youll receive extensive training cuttingedge tools and ongoing support to help you thrive. Internal career advancement is a real possibilitymany of our leaders started out in roles just like this one. We also offer a wide array of FREE learning programs and leadership development opportunities to help you shape the career youve always imagined.

What Youll Be Doing

As a Customer Service Representative your key responsibilities will include:

• Handling customer inquiries via phone chat and email while representing a renowned European automotive brand.

• Accurately documenting customer interactions and following up through the CRM system.

• Collaborating with your team to continually improve the customer journey.

• Staying current on product offerings services and company policies to deliver accurate and timely information.

• Creating warm positive interactions with every customer.

• Using your knowledge of automotive and digital solutions to resolve technical issues and questions.

What Youll Bring

Youre a great match for this role if you:

• Are fluent in French (C1 written and spoken) and have a solid level of English (B2.

• Have at least 1 year of experience in customer service or call center environments ideally in the automotive sector.

• Have a passion for cars and digital technology.

• Pay close attention to detail and stay well organized.

• Possess excellent problemsolving abilities and a proactive solutionfocused mindset.

Even if you dont check every box we still encourage you to applyyour unique background could be exactly what were looking for in another position.

Why Join Us

In this role youll enjoy benefits tailored to support your individual lifestyle and career goals:

• Represent a leading name in the automotive world known for excellence innovation and customer care.

• Secure a fulltime position with an indefinite contract (negotiable based on experience and project needs).

• Competitive salary plus performance bonuses.

• Fully paid training on the tools technology and project specifics.

• Take part in career development programs specialized training and language classes.

Ready for the Next Step

If this sounds like the opportunity youve been waiting for wed love to hear from you. Apply today and take the first step toward a career that empowers your growth and celebrates your potential.

Were Committed to Inclusion

We are proudly united as one global team. We believe in equal opportunity employment and a workplace free from discrimination and harassment. All hiring decisions are based on job requirements qualifications and business needsregardless of race age gender identity sexual orientation religion ethnicity parental status disability or any other protected status.

Eligibility to Work

In accordance with Portuguese law only applicants who are legally authorized to work in Portugal will be considered for this position.