Project Manager II- Public Sector Receivables Operations

If you are passionate about Operational Excellence Controls and Execution you have found the right team. With supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be finetuned to make you more agile and versatile in reaching your career potential.

As an Associate Project Manager II in the Public Sector Receivables Operations you will support the team in tackling operational challenges and addressing strategic issues vital to the business. Your role will involve collaboration with Operations business owners and the Product team to monitor key deliverables. Your projects will focus on enhancing operational efficiency evaluating and planning operations capacity utilizing data to pinpoint performance and process improvement opportunities and supporting other significant business initiatives. Your projects are typically teambased and require interaction and collaboration with leaders and employees across the division.

Job responsibilities

• Assist in overseeing operational initiatives from conception to completion supporting the development and implementation of project plans ensuring alignment with key organizational goals.

• Support the adoption and implementation of best practices across project teams to enhance efficiency and collaboration.

• Understand and represent business requirements for client and operations business owners.

• Collaborate with crossfunctional teams including Operations Product and Technology to support project successes and timely deliveries.

• Generate regular project status reports executive summaries meeting minutes and action items.

• Perform impact analyses for business initiatives to determine key business groups that will be required to undergo operational process changes.

• Document endtoend process flows including client interactions and operations changes and motivate progress on tasks and actions through regular status meetings with business partners.

• Monitor and report project progress to leadership and escalate deliverable delays and document path to Green status.

• Conduct walkthroughs and product overview/process change sessions to update stakeholders and user groups and foster a culture of inclusion focused on innovation efficiency and continuous improvement.

• Manage role support for US Federal government contracts that require U.S. citizenship or lawful permanent status

Required qualifications skills and capabilities

• Experience in project management or structured coordination.

• Ability to motivate endtoend process reviews and process reengineering and able to learn the operational aspects of Receivables Operations quickly.

• Strong written and verbal communication skills with the ability to present in a clear and actionoriented manner.

• Ability to create executive presentations project status scorecards for management stakeholders and team members.

• Experience working with crossfunctional teams from Operations Product and Technology with the ability to influence others and motivate desired outcomes.

• Able to multitask and prioritize with strong organization and problemsolving skills and able to develop metrics designed to measure project/program successes.

• Proficiency with the Microsoft product suite (Excel PowerPoint Project Access Visio Word).

• Ability to work flexible hours including nontraditional and additional hours as needed to meet business demands.

Preferred qualifications skills and capabilities

• Bachelors degree in a relevant field or Equivalent Project/Organization experience.

• Knowledge of Remittance Processing Receivable Products or Lockbox process.

A Government Security Clearance will be required for this position. This includes but is not limited to:

• Fingerprints

• Credit Check

• Employment History

• Tax Filing History

• References

• Proof of U.S. Citizenship or U.S. Lawful Permanent Residence up to 3 years