Bilingual Account Coordinator
Bilingual Account Coordinator
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Job Description
As an Account Coordinator you will play a key support role on the Client Services team. Working closely with Account Executives and Account Directors you help ensure the smooth execution of marketing and advertising campaigns by assisting in project coordination facilitating communication between clients and internal teams and managing key administrative tasks. You are detailoriented proactive and eager to learn with a passion for organization and collaboration.
Position Title: Bilingual Account Coordinator
Reports To: Director of Client Services
Were looking for someone who has:
- A keen attention to detail
- An appetite for a fastpacedagencyenvironment
- An ambition and drive to produce great results for clients
Objectives of this role:
- Support Account Executives and Account Directors in the daytoday coordination of projects.
- Act as a reliable point of contact for information sharing between clients and internal teams.
- Develop strong working relationships with internal teams across departments.
- Build foundational knowledge of agency processes marketing strategy and creative execution.
- Assist in keeping timelines documentation and deliverables organized and up to date.
Summary of responsibilities:
- Assist in the execution of marketing and advertising campaigns by coordinating with internal teams to ensure projects remain on track.
- Help prepare creative briefs meeting notes and task lists to support project progression.
- Coordinate scheduling of internal and client meetings.
- Ensure client feedback is accurately captured and shared with the appropriate teams.
- Take initiative to support the team with any administrative or projectrelated needs.
- Learn to use project management tools (e.g. Function Point) to enter and track tasks.
- Assist with drafting reports contact reports and followups after meetings.
- Maintain clear and organized project documentation including timelines budgets and status reports.
- Participate in internal status meetings and client calls to help track action items and deliverables.
What you bring:
- Postsecondary diploma in a related field
- Client management experience and superior communication skills (written & verbal)
- Enthusiasm and curiosity for learning about agency workflows and client industries
- Fluency in both English and French is mandatory
What Banfield can offer:
- Hybrid WFH model*
- Experiencebased compensation package
- A closeknit fun and collaborative teamwork environment
- Teambuilding perks and activities including: Friday happy hour quarterly fun day weekly BBQ lunch on our front lawn holiday celebrations and a beautiful heritage building office in Hintonburg
*The candidate must be based in the Ottawa/Gatineau area
Banfield values diversity equity and inclusion at our agency and within our industry. We strive to maintain a proud open and celebratory workplace shaped by the perspectives of people with diverse intersecting and marginalized identities. This includes women Black Indigenousand other racialized peoples 2SLGBTQIA individuals older adults people with disabilities and other historically marginalized groups.
We understand that the skills needed to thrive within a creative agency are not only taught in a classroom course or workplace but through lived experience and selftraining too. For this reason we encourage all individuals to apply regardless of perceived gaps in educational or employment requirements using your cover letter as an opportunity to explain how your knowledge and experiences qualify you for the role.
Accommodations are available for all candidates at every stage of the selection process. If you have any questions or requests for accommodation please email .
Banfield acknowledges that it operates on the traditional unceded territory of the Algonquin Anishinabe peoples.
Required Experience:
IC
Employment Type
Full-Time
