Application Coordinator II- Cadence
Application Coordinator II- Cadence
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
oQuestions
oRules
oSubgroups
oVisit Type masterfile add/remove settings
oBlocks
oTags
oSmartTexts
oSession Definitions/Limits
oPools
oCenters
oModifiers
oReporting workbench report/slicer dicer
oReferral Workqueue build/maintenance
oAppointment Request Workqueue build/maintenance
oPrinting/Mapping add/remove settings
oProvider Masterfile
oDepartment Build/Facility Structure
Cadence Production Support General
oStrong understanding of Primary and Specilaty clinic workflows
oEnd user general support Cadence
oServiceNow ticket management or similar system
oCadence Enhancements/Projects as assigned
Job Summary
SummaryAct as part of a team of application and workflow experts to provide design & build supporting Epic and possibly other healthcare systems. Analyzes the organizations current business practices and translates them into configurations and workflows for successful product implementation.
Essential Functions
Participates in discussions to inform decisions using application knowledge and analysis.
Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application.
Participates in peer review for quality assurance of team member build and assists with onboarding & mentoring of new team members.
Develops and executes test plans and performs other software quality assurance tasks.
Provides ongoing support of the software applications by identifying and resolving issues and escalating as needed for timely resolution.
Runs reports updates tables and performs other tasks associated with the ongoing operation of the software environment.
Acts as team delegate/representative at department project or other meetings as assigned.
Participates as needed with a review of the training curriculum and enduser documentation for the applications user community.
Qualifications
Education
Bachelors Degree Computer Science required or Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
Yes
Licenses and Credentials
Experience
Experience in healthcare information technology 35 years required
5 years Preferred
Knowledge Skills and Abilities
Must be able to obtain required Epic certifications as outlined by program requirements.
Experience in the development support or operation of software applications preferably in a healthcare setting.
Excellent oral and written communication skills.
Strong interpersonal skills to effectively communicate with both technical and nontechnical staff.
Demonstrated analytic and problemsolving skills.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
- Onsite Flexible Hybrid working model requires weekly office working days 13 days per week onsite
- MF Eastern Business hours required
- Remote working days require stable secure quiet compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
