Student Success Advisor, School of Education
Student Success Advisor, School of Education
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Job Description
PLNU is a Christian liberal arts university in the evangelical Wesleyan tradition offering quality undergraduate graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged character is modeled and formed and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of Gods kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health dental tuition benefits for employees and dependents competitive retirement matching vacation and sick time and 15 paid holidays per year. In addition we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary:
The SOE Student Success Advisor is responsible for counseling and advising on complex issues regarding student academic progress and wellness. This position requires an indepth understanding of academic information registration and support services in order to facilitate the direct impacts to the Universitys retention and graduation rates. The SOE Student Success Advisor is expected to be an expert on academic policies student support services degree/credential requirements and CTC regulations. The SOE Student Success Advisor communicates with SOE faculty and staff and the PLNU campus community to promote collaboration and improve services to candidates.Salary:
Pay Range $22.19 $23.97 per hour
Internal Classification: Career Track Professional Job Level 2
Job Status:
Full time***
Job Description:
RESPONSIBILITIES
Candidate Support and Retention
Prepare advising materials and presentations to support individual and group onboarding sessions for all newly admitted SOE candidates each quad communicating academic requirements course progression of SOE degree/credential programs graduation requirements and other program specific information to SOE candidates.
Advise candidates with a continuous focus on degree progress personal wellness and student retention and graduation rates.
Analyze retention and attrition data to identify trends and potential solutionsSupport candidate in course registration clearance candidates course progression and regular review of candidates academic plan
Continually seek ways to improve service to candidates by developing new initiatives or success measures that will contribute to retention and candidate satisfaction
Monitor candidate registration activities
Notify candidates faculty advisor of any academic probation or non enrollment situations
Determine and create a program plan for candidates working within records polices degree/credential requirements and CTC regulations.
Manage candidate progression and strategically provide ongoing support to candidates resulting in increased retention.
Develop and monitor student risk assessments and employ intervention strategies at critical points of the candidates educational path and provide appropriate intervention.
Handle confidential student information with tact discretion and in compliance with FERPA regulations.
Communicate with candidates regarding School of Education deadlines registration information and academic alerts.
Create and maintain electronic candidate records including test scores fieldwork and student teaching requirements candidate correspondence and credential requirements.
General
Liaise and foster intentional relationships with other institutional departments
Maintain accurate records (including electronic records) of interactions with students
Stay abreast of changing institutional and accreditation information including admissions requirements new programs course changes deadlines important dates costs expanding facilities updates in collegewide initiatives transfer requirements and state and federal mandates
Engage in professional development activities including but not limited to memberships in professional organizations; attendance at conferences workshops division and department training sessions; stay current with information technology skills
Serve as a resource for faculty
Perform other duties as assigned
KNOWLEDGE SKILLS AND ABILITIES
Knowledge: This position requires a broad knowledge of college level services including basic financial aid registration and retention best practices. The SOE Student Success Counselor must maintain current knowledge of CTC regulations degree/credential requirements SOE policies and PLNU policies.
Skills:
The position requires welldeveloped communication and organizational skills and the interpersonal relationship skills appropriate to regular interaction with diverse audiences populations and individuals.
Abilities: The ability to interact and work effectively and harmoniously with university staff faculty and candidates. Adept at using technological tools to efficiently monitor and provide information manage data and collaborate with others.
QUALIFICATIONS
Bachelors degree required
Masters degree preferred
Must have strong customer service skills
An articulate professional demeanor
Ability to exercise professional judgment relating to unusual circumstances
Ability to work independently as well as collaboratively with a team and assume responsibility for problemsolving
Detail oriented with excellent organizational skills able to keep track of multiple projects and deadlines
Evidence of Christian commitment and active church involvement. In addition staff agree to live in agreement with PLNUs Community Life Covenant.
PHYSICAL REQUIREMENTS
The work is primarily sedentary and may require sitting for extended periods of time. Use of computer equipment: computer keyboard mouse and monitor. Ability to read documents email and other correspondence and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Ability to stand stoop push pull and lift up to 20 lbs throughout the day.
***
At PLNU we believe in pursuing calling together. Deep and meaningful relationships between students faculty and staff is vital in nurturing our shared community and expressing Gods love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race color national origin sex age disability or status as a veteran in any of its policies practices or procedures.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
