Technical Team Leader
Technical Team Leader
Posted on :
03-05-2025
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1 Vacancy
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Job Description
At Axians we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. Were present across 38 countries with more than 16 600 employees and an annual revenue of more than 3.7 billion euros in 2024.
Axians. The best of ICT with a human touch.
Why Join Axians European Institutions Team
Multicultural Environment: You will work alongside professionals from all over the world fostering a diverse and enriching workplace.
Diverse Projects:Engage in impactful projects with cuttingedge technological advancements facilitated by European Institutions.
Skill Development: Work in a knowledgedriven environment where youll continually develop both technical and professional skills through exposure to complex projects.
Longterm Opportunities: Our partnerships with European Institutions offer stable longterm roles where you can make a real difference on a European scale.
Contributing to European Initiatives:Make a meaningful impact on regional and global challenges.
We are seeking anTechnical Team Leaderto join our team in Brussels.
Description of the project:
We are seeking a motivated and handson Team Leader to join the PMOSS service which supports key applications for financial reimbursements and meeting coordination within the European Unions administrative systems.
The PMOSS team is composed of three subservices:
In this role you will serve as Team Leader for the entire service with a strong operational focus on the subservice related to financial reimbursements. You will provide guidance and support to team members across all areas while also ensuring smooth daily operations through active involvement in technical and functional support.
This position offers a valuable opportunity to take on leadership responsibilities while staying engaged in handson support and analysis work.
Key Responsibilities:
Required Skills & Experience:
Assets (Nice to Have):
Ready to embark on an exciting journey with us
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to with the subject.
Axians. The best of ICT with a human touch.
Why Join Axians European Institutions Team
Multicultural Environment: You will work alongside professionals from all over the world fostering a diverse and enriching workplace.
Diverse Projects:Engage in impactful projects with cuttingedge technological advancements facilitated by European Institutions.
Skill Development: Work in a knowledgedriven environment where youll continually develop both technical and professional skills through exposure to complex projects.
Longterm Opportunities: Our partnerships with European Institutions offer stable longterm roles where you can make a real difference on a European scale.
Contributing to European Initiatives:Make a meaningful impact on regional and global challenges.
We are seeking anTechnical Team Leaderto join our team in Brussels.
Description of the project:
We are seeking a motivated and handson Team Leader to join the PMOSS service which supports key applications for financial reimbursements and meeting coordination within the European Unions administrative systems.
The PMOSS team is composed of three subservices:
- A subservice supporting financial rights and reimbursements for experts and officials
- A subservice facilitating the organization and management of meetings
- A subservice supporting the Joint Sickness Insurance Scheme which involves handling sensitive medical data
In this role you will serve as Team Leader for the entire service with a strong operational focus on the subservice related to financial reimbursements. You will provide guidance and support to team members across all areas while also ensuring smooth daily operations through active involvement in technical and functional support.
This position offers a valuable opportunity to take on leadership responsibilities while staying engaged in handson support and analysis work.
Key Responsibilities:
- Maintain regular communication with stakeholders escalating complex issues when necessary
- Support coordination across the three subservices in collaboration with the Service Delivery Manager
- Ensure consistency in incident management and documentation across the team
- Guide team members in problemsolving ensuring solutions are welldocumented and shared
- Contribute to onboarding and training of new colleagues fostering a collaborative and supportive team environment
- Act as the main point of coordination for the financial reimbursements subservice ensuring alignment with client expectations and operational continuity
- Deliver secondline support for financial reimbursement applications including handling user queries investigating incidents and performing functional analysis
- Process incidents service requests and followup actions using internal ticketing tools such as ServiceNow
Required Skills & Experience:
- Strong organizational and coordination skills to effectively manage team priorities delegate tasks and ensure timely delivery of services.
- Excellent communication and interpersonal abilities to facilitate collaboration within the team and maintain clear interactions with stakeholders.
- Proactive problemsolving and decisionmaking to address challenges efficiently and guide the team through complex or highpressure situations.
- Familiarity with ticketing systems like ServiceNow
- Experience in ITILbased environments (incident and problem management)
- At least one year of experience in support team coordination
- At least 3 years of handson experience with SQL and PL/SQL
- Proficiency in Oracle SQL Developer
- Strong command of English both spoken and written
- Comfortable working in a multicultural international context
- Capable of working independently and managing priorities in a dynamic environment
Assets (Nice to Have):
- Oracle certification (Database or Application Support)
- Experience with Unix/Linux environments
- Familiarity with XML
- Understanding of web APIs and tools like Postman
- EU Citizenship.
- Resident or available to relocate to Belgium.
Ready to embark on an exciting journey with us
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to with the subject.
Employment Type
Full Time
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