Service BDC - Centralized Scheduling Agent
Service BDC - Centralized Scheduling Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 300 - 1500
1 Vacancy
Job Description
Join Our Winning Team as a Centralized Scheduling Expert Naperville Office
Are you a friendly techsavvy individual who thrives in a fastpaced environment Do you enjoy helping people and being part of a closeknit team that truly cares If so Gerald Auto Group wants to hear from you!
We are currently hiring Centralized Scheduling Experts for our Service Business Development Center (BDC) team. This is an exciting opportunity to work in a dynamic highvolume environment supporting 14 service departments across our dealership group. Our Scheduling Experts are the voice of our brand helping customers set service appointments while delivering an outstanding experience on every call.
Why Youll Love Working With Us:
Positive Team Environment: Join a team that values respect collaboration and a positive attitude.
Earn What You Deserve: Competitive base pay plus performancebased monthly bonuses.
Room to Grow: Opportunities for flexible or hybrid schedules after 6 months.
EmployeeCentered Culture: Weve been part of the Chicagoarea community since the 1930s and take pride in treating our employees like family.
What Youll Do:
Handle inbound and outbound service appointment calls with professionalism and warmth.
Manage multiple communication systems and scheduling tools.
Work collaboratively with fellow experts to support our customers and dealership locations.
Maintain strong organizational and multitasking skills in a fastpaced environment.
Who You Are:
Friendly honest and dependablewith a smile in your voice.
Motivated and goaldriven with a strong work ethic.
Comfortable with technology and able to adapt quickly to new systems.
A clear and professional communicator especially over the phone.
Detailoriented and organizedprior call center experience is a plus.
Bilingual candidates are encouraged to apply!
Schedule:
Fulltime 40 hours per week MondaySaturday availability required.
Office hours: MondayFriday 7:00 AM 6:30 PM Saturday 7:00 AM 3:00 PM.
Opportunities for overtime available.
Flexibility for highperforming team members.
Additional Requirements:
Must be able to pass a background check and drug screening.
Professional demeanor and reliable attendance are a must.
High school diploma or equivalent required.
Benefits:
- Pay range for this position:$17.00$19.00 (plus bonuses between $300.00$1500.00 monthly)
- Exact compensation may vary based on several factors including but not limited to skills experience and education
- Available Benefits include medical insurance with HSA options that include employer contribution to your HAS Dental Insurance Vision Insurance Life Insurance
- Paid Maternity Leave
- PTO after 90 days of employment
- Vacation up to three weeks depending upon years of service
- 401k retirement account with annual lucrative employer match
- Ancillary supplemental products available
About Us:
The Gerald Auto Group has been a trusted name in the Chicagoland automotive industry since the 1930s. Our reputation is built on treating our customers and employees with honesty and respect. When you join our team you join a family thats committed to excellence and success.
We hire train promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.
Ready to take the next step in your career Apply now and join one of the most supportive and successful teams in the business!
Required Experience:
Unclear Seniority
Employment Type
Full Time
