Ordering / Scheduling Associate
Ordering / Scheduling Associate
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Job Description
Our values are at the core of everything we do!
- Innovative. Think ahead to stay ahead.
- Driver. Stay hungry and act with urgency.
- Ownership. No excuses. 100% accountability.
- Caring. For employees partners and community.
- Individual. We work with great people and expect a lot from them.
We are one of Western Canada’s largest window and door manufacturers servicing consumers contractors and retailers. Established in 1988 and headquartered in Edmonton Alberta it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.
Rewards and Perks:
- Positive team atmosphere
- Competitive wage
- Employee status with paid single health & dental benefits
- Monday to Friday 8:00am – 5:00pm
- Option of flexible hours.
Primary Responsibilities:
- Schedule window and door installation and service appointments in an efficient manner
- Communicate with our Techs located throughout Alberta.
- Respond to customer calls voicemails and emails in a professional and timely manner
- Resolve scheduling conflicts when required
- Order parts for repair work.
- Send quotes to customer and then follow up to close the sale.
- Prepare and maintain various reports
- Generate job completion paperwork and coordinate any outstanding work
- Coordinate overnight stays; book hotels and create purchase orders
Requirements:
- Excellent time management and organizational skills
- Ability to multi-task in a fast-paced environment
- Attention to detail and accuracy
- Analytical and problem solving skills
- 3 years experience in an office environment
- Courteous and professional telephone manner
- Excellent verbal and written communication skills
- Proficient computer skills
- Ability to work both independently and as part of a team
- Understanding of the geographical areas of Alberta
Durabuilt Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants. Interested candidates should submit their resume and cover letter explaining their interest for this role to Only candidates selected for the interview process will be contacted. We thank all applicants for their interest.
Employment Type
Full Time
