EMR & Training Specialist
EMR & Training Specialist
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Job Description
Job Title: EMR & Training Specialist
Location: Hybrid King of Prussia PA
Job Type: Fulltime
Department: Human Resources
About the Role:
Are you a skilled communicator with a knack for training others on healthcare systems and processes We are seeking an experienced and techsavvy EMR & Training Specialist to lead employee education with a focus on onboarding and training staff on Athena our Electronic Medical Records (EMR) system. This hybrid role based out of King of Prussia PA is critical in helping new hires and current staff gain confidence and competence in using essential tools and workflows.
Key Responsibilities:
- Train new hires and existing employees on the Athena EMR system including navigation workflows and best practices.
- Develop deliver and continuously improve training programs across departments both in person and virtually.
- Administer and maintain content on the company Intranet to ensure relevance and accuracy.
- Manage user access permissions and training for systems such as Patient Archive Epic Care Links Athena and HealthStream.
- Provide technical support and troubleshooting for Konica/PACS and UltiPro systems.
- Create and implement standard operating procedures (SOPs) tailored to each role.
- Lead HR compliance trainings including FMLA workers compensation and policy overviews.
- Conduct structured followup with new hires at 30 60 and 90 days to assess training progress and address any issues.
- Serve as a workflow superuser ensuring staff are aligned with system protocols and efficient practices.
- Manage user roles for Allscripts PM and EHR; act as liaison with Premiers IT and Allscripts support.
- Provide onsite support for onboarding providers and clinical staff as needed.
- Handle employee offboarding by terminating system access and notifying external vendors.
Qualifications:
- 3 years of experience in training HR or clinical systems support preferably in a healthcare setting.
- Strong familiarity with Athena EMR; previous training or superuser experience highly preferred.
- Excellent communication presentation and interpersonal skills.
- Ability to translate complex systems and processes into clear practical instructions.
- Proficient with digital training tools and online learning platforms.
- Bachelors degree in Human Resources Education Healthcare Administration or a related field (preferred).
Why Join Us
- Hybrid work model based in King of Prussia PA.
- Key role in empowering staff with tools for success.
- Supportive team culture with opportunities to lead and innovate.
- Competitive salary and full benefits package.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
