Quality Control Assistant
Quality Control Assistant
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Job Description
IQ Data International DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant a Fortune 500 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.
As the Consumer Dispute Assistant you will be responsible for assisting in maintaining company compliance with applicable laws regulations and policies.
What makes us different
No office experience is required! We start you off with paid training.
The work schedule is MondayFriday from 7am4pm.
We provide competitive compensation.
Your medical benefits begin on your first day.
We provide tuition reimbursement available after 6 months.
We deliver exceptional paid time off.
*THIS OPPORTUNITY IS ONSITE IN BOTHELL WA*
What will be my duties and responsibilities in this job
Review research and respond to consumer disputes and complaints accurately and promptly.
Communicate with clients regarding dispute resolution or documentation requests via email and telephone.
Batch additional documents and disputes to appropriate files
Process all written disputes including but not limited to identity theft claims received from the consumer or their representative via electronic EOSCAR FAX mail and email.
Perform other incidental and related duties as required or assigned
Intermittent administrative coverage tasks to include:
Picking up daily mail from the post office
Opening prepping and scanning mail
Processing Outbound Mail through various postal equipment including mail inserts. Including utilizing postage meters and computer systems
Print and mail Client Services acknowledgments and misc. mail
Responsible for accepting handdelivered mail or papers and ensuring they are scanned and forwarded to the correct department
What are the requirements needed for this position
Familiar with Microsoft programs including but not limited to Word Outlook and Excel
Strong Organizational Skills attention to detail and ability to multitask within several programs and during phone conversations
Professional communication with clients via email and phone
Coordinating requests internal updates/data entry updates efficiently and accurately
Works well as a member of the team and independently
Ability to identify and bring forth issues and concerns
Must be able to perform in a highenergy environment
What other skills/experience would be helpful to have
Rental Housing contract review a plus
One year of general office experience
Pay Range:
$16.15 $25.04Any posted pay range considers a wide range of compensation factors including candidate background experience and work location while also allowing for salary growth within the position.
Expected application deadline is
05/11/2025If date is blank then this is a pipeline requisition and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
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For U.S. benefit information visit. For benefit information outside the U.S. please speak with your recruiter.
Whats the culture like at Assurant
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune Americas Most Innovative Companies recognition in 2023 we bring together top talent around the world. Although we have a wide variety of skills and experiences we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our cultureThe Assurant Way.
Company Overview
Assurant is a leading global business services company that supports protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries Assurant supports the advancement of the connected world by partnering with the worlds leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions extended service contracts vehicle protection services renters insurance lenderplaced insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race color religion sex national origin age disability veteran status sexual orientation gender identity or any other characteristic protected by federal state or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurants application process we will never ask for personal information such as your Social Security number bank account details or passwords. Learn more about what to look out for and how to report a scam here.
Employment Type
Full-Time
