Head of Partner Management

Join AXA UK as the Head of Partner Management and play a pivotal role in transforming our strategic partnerships into sources of competitive advantage and profitable growth. Youll ensure that AXA UK and Ireland (UK&I) leverages outstanding delivery scarce skills and innovative solutions through a resilient supply chain. Seize this opportunity to make a significant impact at AXA UK by leveraging your expertise in partner management!

At AXA we work smart empowering our people to balance their time between home and the office in a way that works best for them their team and our customers. Youll work at least 40% of your week away from home moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations visiting clients or attending industry events. Were also happy to consider flexible working arrangements which you can discuss with Talent Acquisition.

What youll be doing:

• Design and implement a comprehensive SRM framework to maximise postcontract value from key thirdparty service providers and supply partners.
• Work closely with leadership teams to foster strong relationships that enhance service quality performance innovation and efficiency.
• Ensure alignment of key thirdparty providers with AXA UK&Is strategic business plan maintaining a clear roadmap for effective operational and commercial management.
• Oversee relationships with Transversal Suppliers and major vendors adhering to SRM best practices and AXA policies while navigating the regulatory landscape.
• Provide strategic and operational leadership to your team enhancing the capability of thirdparty management across AXA UK&I.
• Contribute to operating model transformations by engaging with stakeholders to shape and execute sourcing strategies.
• Develop robust business cases for thirdparty changes within the AXA UK&I change framework ensuring effective implementation.
• Ensure robust governance of thirdparty and contract management that is operationally effective.
• Anticipate and resolve service or relationship risks ensuring effective mitigation plans are in place to maintain service integrity.
• Coordinate thirdparty audits and continuously monitor the value derived from outsourcing to critical vendors.

Due to the number of applications we expect to receive for this role we reserve the right to close this advert earlier than the listed closing date to ensure were able to effectively manage interest. Therefore if youre interested in joining us at AXA please dont hesitate to apply.

We know that some candidates may be discouraged from applying if they dont meet every requirement. If youre excited by this job and the prospect of working at AXA but youre not sure you tick every box wed still encourage you to apply.

What youll bring:

• Extensive experience in managing outsourcing transactions ongoing supplier relationships and leading a thirdparty management function with complex vendors to drive strategic outcomes.
• Strong decisionmaking abilities focused on action and results leveraging knowledge of the UK outsourcing market to align supplier strategies with business objectives.
• Proven ability to navigate complex matrix organisations effectively engaging and managing multiple internal and external stakeholders.
• Strong financial knowledge with the capability to develop sound business cases and thrive in ambiguous environments while balancing commercial interests and longterm goals.
• Demonstrated leadership skills that foster engagement and collaboration enabling the building of longterm relationships and broker positive outcomes.
• Excellent ability to communicate strategic and operational activities clearly to diverse audiences ensuring accessibility and understanding.
• Exceptional planning and organisation abilities to manage conflicting demands and prioritise effectively.
• Strong change management skills that identify opportunities for improvement and develop winwin solutions.

As a precondition of employment for this role you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary
• Annual company & performancebased bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply click on the apply for this job button youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a longterm condition or disability and require adjustments during the application or interview process were proud to offer access to the AXA Accessibility Concierge. For our support please send an email to

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Who we are:

AXA UK Support Functions power AXAs three customerfacing business units providing the infrastructure support and expertise to ensure our customers can always count on us. Whether youve got heaps of experience and qualifications behind you or youre just starting out well give you the support and opportunities to help you grow and develop with confidence.