Intake Triager

About AmeriPharma

AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas creativity and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

AmeriPharmas Benefits

• Full benefits package including medical dental vision life that fits your lifestyle and goals
• Great pay and general compensation structures
• Employee assistance program to assist with mental health legal questions financial counseling etc.
• Comprehensive PTO and sick leave options
• 401k program
• Plenty of opportunities for growth and advancement
• Company sponsored outings and teambuilding events
• Casual Fridays

Job Summary
AmeriPharma is seeking a motivated and detailorientedIntakeTriagerto support our growing pharmacy team. This position plays a key role in the initial processing of patient referrals and supports communication between patients prescribers and the pharmacy. If you have healthcare or pharmacy experience and enjoy working in a fastpaced collaborative environment this role is for you!

Schedule Details

• Location: OnSite Orange CA
• Hours: MondayFriday 9:30AM6:00PM

Duties & Responsibilities

• Triage incoming calls to the pharmacy and route appropriately
• Communicate with patients physician offices and pharmacies to request or clarify documentation
• Review clinical documents such as chart notes lab results and referrals
• Accurately input and manage patient demographics and medication referral information
• Create new patient and physician profiles; verify NPI and contact info
• Manage the intake of faxes and assign appropriately based on clinical content
• Monitor and respond to Intake department emails and inquiries
• Perform data entry and maintain updated referral tracking via Excel
• Support the Intake team and assist with additional duties as needed
  

Experience & Skills Requirements

• Prior healthcare or pharmacy experience (e.g. medical office insurance patient care coordination)
• Comfortable reviewing clinical documentation like patient histories lab results and referrals
• Strong multitasker who can manage multiple queues emails and chat windows
• Excellent verbal and written communication skills
• Confident making outbound calls to physician offices patients or pharmacies
• Ability to work both independently and collaboratively in a dynamic setting
• Office experience and proficiency with Microsoft Office
• Excellent customer service and communication skills
  

Education & Experience Requirements

• High school diploma or equivalent
  

Preferred Qualifications

• Experience in a Specialty Pharmacy setting
  

AmeriPharmas Mission Statement

Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients prescribers colleagues and others that We Care!

Physical Requirements

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations

EEO Statement

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be anexhaustive list of all responsibilities duties and skills required. The duties and responsibilities of this position are subject to change and otherduties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin age protected veteran status or on the basis of disability or any other legally protected class.

Required Experience:

Manager