Sales Team Lead, Retail Team
Sales Team Lead, Retail Team
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Clutch:
Were on a mission to reinvent the way people buy sell and own cars. Are you game Clutch is Canadas largest online used car retailer delivering a seamless hasslefree car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their homes get the right one delivered to their door and enjoy peace of mind with our 10Day MoneyBack Guarantee and thats just the beginning.
Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hardworking and driven individuals to our growing team.
Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of worldclass investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .
About the Role:
Clutch is seeking a Sales Team Lead for our PreSale Retail Team to manage and scale our team of advisors. As a handson leader you will work directly with customers and your team to deliver a seamless and exceptional experience. You will lead by example coach team members and ensure the teams performance aligns with Clutchs goals.
What Youll Do:
- Personally manage highimpact customer interactions modeling best practices in communication and problemsolving.
- Lead mentor and develop a team of 56 PreSale advisors setting clear expectations and providing actionable feedback.
- Partner with leadership to set team goals and strategies ensuring alignment with Clutchs business objectives.
- Monitor key metrics (# of dials connects and checkouts) and identify opportunities for improvement.
- Collaborate with other teams to create seamless workstreams and ensure alignment.
- Act as a cultural ambassador championing Clutchs mission and values in every interaction.
All About You:
- At least 12 years of experience in a leadership role preferably in sales or customer service.
- Comfortable in a fastpaced environment and able to juggle multiple priorities effectively.
- A selfstarter with strong organizational skills and attention to detail.
- Passionate about redefining the carbuying and selling experience.
- Ownershiporiented with a resultsdriven mindset.
- Must be comfortable working 100% onsite at our Mississauga facility.
- Must to avaliable to work on weekends and evenings hours.
Why Youll Love It Here:
- Opportunity to work for an ambitious and fastmoving startup and have a direct impact.
- Autonomy & ownership create your own path and own your work.
- Competitive compensation plus strong incentive plan!
- Health & dental benefits.
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .
Employment Type
Full Time
