Senior Technical Analyst
Senior Technical Analyst
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1 Vacancy
Job Description
The Senior Technical Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g. tradeoffs in implementation approaches tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of internal/external squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. Will also act as a technical developer to assist development team. This position reports to the Technical Product Manager.
Responsibilities & Accountabilities:
- In partnership with the TPM participate in roadmap and backlog prioritization providing technical perspectives towards translating Epic into user stories for the Develop team to work on as well as backlog refinement processes.
- Analyze existing business processes workflows and systems to identify inefficiencies bottlenecks and opportunities for improvement.
- Build and update documents required as part of the product development lifecycle in close coordination with product technical and business teams (business & functional requirements for feature development functional test scripts and process documents).
- Create detailed requirements documents user stories use cases and acceptance criteria to guide the development and implementation of technology solutions. Ensure that requirements are clear comprehensive and aligned with business goals.
- Attend all product team ceremonies and act as leader of the Software Development Engineers
- Works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements.
- Work and support with Business Users and Product Teams on Incident Management/Request Management/Problem Management /Change Management and Knowledge Management.
- Analyze Patches and plan patch deployment activities.
- Review and prioritize defects impacting customers.
- Serve as a pointperson for product questions and be able to dig deep into problems to help find a solution.
- Working on market requirements designing solutions assessing technical issues and working on resolutions with Team.
- Collaborate with other technology teams including internal teams service provider and vendors.
- Ensure application service levels are maintained as per agreed standards.
- Accountable for the deployment of new features including QA push to production and defect remediation. Ensure code development is in line with the architectural quality and security standards and best practices.
- Maintain documentation standards for all software and lead acceptance criteria validation of development work.
- Ensure product delivery is done to a high standard with high performance across latency and scalability extensibility and security.
Qualifications :
- Bachelors degree in computer science or engineering.
- 5 years of EPM/FCCS technical analyst experience.
- B2 English proficiency written and spoken is required.
- Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcomedriven mindset in product teams.
- Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges
- Excellent interpersonal written and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps.
- Ability to grasp technical concepts quickly solid ability to translate technical verbiage into easily understandable language.
- Solid grasp of the software development lifecycle and Agile development practices
- Ability to contribute as a hands on technologist when the need arises (e.g. writing and debugging scripts setting up GitHub repos troubleshooting issues with servers and prototypes).
- Experience applying data to make informed business decisions and facilitate continuous improvement
- Positive thinking skills that include creating a safe environment to learn challenge accept risk taking and a willingness to be wrong
- Experienced testing background with a high attention to detail is desirable.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
