Senior Associate - Operations
Senior Associate - Operations
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Job Description
Maintain the community billing software in the absence of a community level Business Office Coordinator (BOC). Processing occupancy and rate changes; promotions; and timely subsystem closing to ensure billing statements and revenues are recorded accurately. Management of the software includes close interaction with community leadership and regional support staff to effectively process new or revised fee structures and promotions. Manage multiple communities (2025) in varying states and counties ensuring processing for all resident accounts and any thirdparty payers remains in compliance with program regulations Analyzing resident accounts Assist the BOC/ED with family inquires involving billing ePay payments Correct billing errors Perform monthend closing duties for assigned communities and AR Subsystem Resident Billing Assist in creating and keeping training material up to date Create material relevant to new business to update and inform BOCs of any processes or rollouts relevant to their position Assist BOCs in accurately entering resident refunds so they are approved and issued timely Manage special projects as needed
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
