Digital Marketing Project Manager

Digital Project Manager

The Digital Project Manager is responsible for ensuring all incoming requests that require Digital

collaboration/deliverables move seamlessly through the internal workflows & processes that support

Digital and Art teams mainly for the Gallagher company websites. This role is intended to oversee

requests that cross over the digital departments and will be heavily involved in the use and refinement

of our Project Management tool Workfront.

The role manages requests and campaigns from intake to release ensuring timely communications

resources are assigned and prioritized appropriately and timelines are communicated and met. They will

work closely with the Digital teams and internal stakeholders to balance workloads and meet all project

deadlines perform project tracking and reporting and ensure all internal processes and industry best

practices are followed.

Responsibilities

Assess and intake of incoming projects and campaign requests consults with Digital teams to

convert projects ensure all assets are available prioritize work assign resources schedule kick

off calls and apply appropriate SLAs to client requests.

Manages workflow/schedule of requests from intake to release while keeping all parties

informed of status escalates conflicts and risks follows up on missing assets and ensures that

the project is closed out properly.

Enforces adherence of procedures and guidelines for workflow processes and deadlines to

ensure standardized approach and delivery.

In coordination with Digital team leadership collaborates on and maintains project

management guidelines/best practices and process documentation with the goal of continuous

improvement to the project management process.

Helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively

escalating and addressing issues where timelines are in jeopardy or other information is needed

in order for the team to proceed as scheduled.

Maintains strong working relationships (internally and clientfacing) to ensure open lines of

communication regarding project or campaign priorities requirements and status.

Extensive experience with job tracking software or project management systems with

Workfront as the preferred technology.

Prior traffic or project management experience managing multiple projects at any given time for

websites.

Attention to detail and the ability to work under tight deadlines while managing multiple

projects simultaneously in a fastpaced environment.

Behaviors

Selfmotivated and proactive you have a forwardthinking mindset and take initiative.

Possess strong communication skills and demonstrate your ability to interact effectively across

all levels and teams.

Elevated attention to detail with an ability to juggle and prioritize a large number of deliverables

at one time.

Obtain a flexible approach to change; work effectively in a variety of situations; constantly seek

improvements.

Required

BA or BS in Marketing Business Administration or related field.

Minimum 3 years relevant project management experience in a marketing or agency setting

with solid understanding of integrated campaigns and digital projects a must.

Fluent in English both in verbal and written communication.

Nice to Have:

Insurance finance industry or benefits consulting experience.

Strong technical skills across Microsoft Office Suite and project management software

Workfront preferred.

Experience crafting and handling detailed work plans based on outlined scope and objectives.