Senior Program Coordinator - Workforce Development
Senior Program Coordinator - Workforce Development
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Job Description
Senior Program Coordinator Workforce Development
Location: New Jersey Remote Applicants must be located in New Jersey to be considered
Ready to make a difference
ICF is seeking a fulltime Senior Program Coordinator to support a growing workforce development program being implemented on behalf of a large electric and gas utility in New Jersey. The Senior Program Coordinator will assist in aiding the workforce development vision and support our program to hire underrepresented minorities into the Clean Energy Industry.
This position will include assisting and potentially leading various projectbased tasks in support of meeting planning presentations report preparation scheduling and project management.
The role will also include administrative duties needed to keep the team organized and functioning well. Daily interactions with partners staff and clients will require a candidate with a professional demeanor both inperson and on the phone. This role involves direct interaction and coordination across local implementation teams ICFs customer operations team and client representatives to ensure the client expectations are met. The ideal candidate will have experience in sales project management data analysis and customer success.
Why you will love working here:
- Quality of life: Flexible workplace arrangements worklife balance
- Investment of the community: Donation matching volunteer opportunities
- Investment in you: Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
- And many many more (Ask your recruiter for more details!
What you will be doing:
- Support the development enhancement and maintenance of organizational relationships with distributors contractors trade and community organizations
- Deliver a satisfactory customer experience to multiple stakeholders
- Work as part of the team ensuring client projects are successfully executed
- Assist the Senior Workforce Development Manager with tasks including organizing data tracking mechanisms preparing for team meetings energy and utility policy research and coordinating with other internal and external teams
- Support the outreach team in daily activities
- Assist with preparing and distributing regular forecasting key projects and key accounts reports
- Prepare schedules calendar and timeline documents
- Format items in Word or Excel
- Provide peaktime support to Operations team to prioritize assess and process project incentives
- Travel to the Newark ICF office for quarterly meetings
What we need you to have (minimum qualifications):
- Bachelors degree in Communications Business or similar disciplines (or applicants can substitute one year of related experience for one year of education)
- 5 years of project management data management experience and/or related experience
- Must have a valid drivers license and successfully pass a Motor Vehicle Records (MVR) check background check and drug screening
What we would like you to have (preferred skills):
- Previous Workforce Development experience (training hiring data management reporting or similar)
- Knowledge of energy efficiency or clean energy career pathways
- Experience writing macros or VBA in Excel.
- Advanced analytical skills and experience with Power BI (or similar data visualization tool)
Professional skills you will use:
- Advanced knowledge of Microsoft Office Suite (Word PowerPoint Outlook Excel)
- Aptitude with data manipulation and analysis
- Sound business ethics
- Ability to apply detailed knowledge of organizational procedures to make independent decisions
- Ability to work respectfully with the workforce development team and all levels of internal staff clients end customers trade allies and a larger team
- Excellent problemsolving skills
- Flexibility to handle multiple priorities
- Consistent attitude towards customer and team member satisfaction
- Strong writing and communication skills
- Excellent interpersonal skills and customer relationship management skills
- Ability to prioritize and multitask in a fastpaced environment
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether inperson or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on fulltime employment is:
$80743.00 $137263.00New Jersey Remote Office (NJ99Required Experience:
Senior IC
Employment Type
Full-Time
