drjobs HWC - GB Retirement BSTS Team Code - 177240

HWC - GB Retirement BSTS Team Code - 177240

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1 Vacancy
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Job Location drjobs

Mumbai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Primary responsibilities include the following:

  • Deliver superior consistent project management for assigned clients.
  • Develop and manage project plans and budgets involving multiple workflow streams and client teams.
  • Serve as the daytoday project lead ensuring the progress of the team against established objectives budget timeline deliverables and quality standards.
  • Serve as primary contact to stakeholders on delivery of services.
  • Develop a trusted advisor relationship with stakeholders through effective communication and efficient quality of projects.
  • Contribute to the development of new tools and approaches.
  • Identify opportunities to enhance quality and/or improve processes to reduce costs.
  • Leverage resources to produce quality deliverables on time and within budget.
  • Prioritize and organize work daily according to business priorities.
  • Manage workforce efficiently through peaks and troughs in the business cycle.
  • Develop good understanding of the technical aspects of the process.
  • Facilitate smooth knowledge transfer within the team via well documented and updated training materials.
  • Develop technical training expertise within the team.

People Management / Development :

  • Provide direction and guidance to the team on a daytoday basis.
  • Set objectives for direct reports and conduct regular appraisals.
  • Communicate regularly with team members via team meetings.
  • Manage and delegate work fairly and effectively within the team.
  • Develop individuals to their full potential.
  • Identify and develop leadership qualities in individuals and groom them for the next level.

Responsible for managing attrition and absenteeism in the team.

  • Leadership qualities
  • Efficient team building and management skills.
  • Managing stakeholders
  • Development of business and people

Drive Excellence

Experience:

  • Minimum 2 years of experience of leading and managing team with technical skills and performance management.
  • Successfully managing multiple projects and producing quality deliverables on time and within budget.
  • Retirement work experience preferred.
  • Overall experience of 10 years

Skills:

  • Advanced proficiency in Microsoft Office (Word Excel and PowerPoint).
  • Detail oriented.
  • Ability to ask the right questions and seek help where appropriate good problemsolving ability.
  • Sense of accountability; owning ones work and taking pride in it
  • Ability to organize set priorities work independently and complete multiple projects within established deadlines.
  • Strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels.
  • Strong client service orientation
  • Strong analytical and interpretational skills including ability to draw conclusions and identify trends from data in a logical systematic way.
  • Strong leadership qualities

Eligibility Criteria

  • Not on written warning for behaviour or performance within the last 12 months
  • Performance rating: Rating ofin latest performance review cycle

Minimum tenure of 24 months in current role



Qualifications

Graduate



Employment Type

Full-Time

Company Industry

Department / Functional Area

Operations

About Company

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