Order Intake Specialist
Order Intake Specialist
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Job Description
Leica Biosystems mission of Advancing Cancer Diagnostics Improving Lives is at the heart of our corporate culture. Were a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easytouse and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work youre helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse global team of talented people and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.
As an Order Intake Specialist you will be part of our Customer Service Team. . If you thrive in a fastpaced role and want to work to build a worldclass service organizationread on.
All of the responsibilities we will trust you with!
Process daily orders received through multiple channels (phone email fax EDI)
Professionally handle incoming requests through multiple channels (phone email fax) from external and internal customers and ensure that issues are resolved both promptly and thoroughly by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution according to current processes.
Responsible for daily management which includes reviewing the status of all open orders RGAs and insuring timely resolution. Working all reports including GIT blocked and incomplete order tracking to ensure deliveries are not delayed to the customer.
Your areas of knowledge and expertise that matter most for this role:
High school diploma required: Associates Degree preferred.
25 years Customer Service/Order Entry experience preferred.
Proven track record of using Microsoft Office (Excel Word PowerPoint Outlook) along with preferred SAP software experience.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge which is why well empower you to push the boundaries of whats possible.
If youve ever wondered whats within you theres no better time to find out.
The hourly range for this role is $20.63 $33.00 USD Annual. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
Join our winning team today. Together well accelerate the reallife impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
