Systems Engineer III - Citrix

Fred Hutchinson Cancer Center is an independent nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle Fred Hutch is the only National Cancer Institutedesignated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation HIV/AIDS prevention immunotherapy and COVID19 vaccines Fred Hutch has earned a reputation as one of the worlds leading cancer infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology infusion radiation proton therapy and related services and network affiliations with hospitals in five states. Together our fully integrated research and clinical care teams seek to discover new cures to the worlds deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration compassion determination excellence innovation integrity and respect. Our mission is directly tied to the humanity dignity and inherent value of each employee patient community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

With general guidance the Systems Engineer III is expected to ensure the stability integrity and efficient operation of infrastructure systems that support the core organizational functions; complete routine assignments and/or project tasks. The SE III provides operational support for authentication monitoring messaging and collaboration systems; servers storage and data protection systems. S/he is responsible for building monitoring maintaining supporting and optimizing operating systems and infrastructure systems performance to identify resolve and communicate issues. The Systems Engineer III implements mediumtolarge scale and potentially complex systems. The work assignments of the SE III will follow both existing and newly created solutions. This position must be able to recognize and respond to complex and nonroutine issues and plan and lead large scale complex assignments. This position will be considered expert level in Citrix/VDI infrastructure to include ancillary components such as Liquid Ware Storefront Imprivata application delivery etc.

May perform some or all of the following responsibilities:

• Fulfill daytoday operational tasks associated with maintaining infrastructure systems.
• Serve as technical lead or team member for large complex projects to provide new or improved infrastructure services.
• Install/build configure administer and decommission infrastructure systems including upgrades patches and migrations.
• Provide 24/7 oncall support for mission critical infrastructure systems on a rotating basis.
• Strong PowerShell scripting abilities to automate tasks.
• Citrix XenApp/Xen Desktop design and implementation to include StoreFront implementations.
• Provide Tier 3 Support of infrastructure systems. Act as an escalation point for technical issues as required.
• Monitor and report on infrastructure systems usage capacity and availability. Set appropriate monitoring and alerting levels for infrastructure systems.
• Respond to incidents and service outages to restore service interruptions in a timely manner. Fulfill service requests in the most supportable and expedient way.
• Monitor and tune infrastructure systems for optimal performance.
• Control and limit infrastructure systems access in compliance with security policies and best practices to maintain system integrity.
• Create new and maintain current and accurate technical documentation and diagrams.
• Documentation of work efforts in a KanBan approach ie. Jira.
• Configure and update IGel thin clients.
• Manage Citrix NetScaler.
• Lead hardware / software evaluation for infrastructure systems.
• Participate in and present at Design Reviews to ensure reasonable and supportable solutions.
• Design plan build and lead system and disaster recovery tests.
• Perform complex planned maintenance afterhours / weekends as required.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• BS in Computer Science Engineering or related field desired; or equivalent work experience.
• Seven plus years of system administrator or engineer experience in an enterprise with increasing responsibilities.
• Five plus years of experience supporting two or more server operating systems in a large complex heterogeneous environment.
• Three plus years of experience using Python or PowerShell programming for system administration.
• Expertise in one or more of the following:
  • Five plus years of experience supporting a complex environment with multiple platforms.
  • Five plus year of experience supporting an enterprise data protection environment including archiving hundreds of TBs of data.
  • Five plus years of experience managing a multifarm SharePoint environment.
  • Five plus years of experience building and supporting virtualization technologies.
  • Five plus years building and maintaining Citrix infrastructure
  • Five plus years building and maintaining VmWare infrastructure
• Advanced skills with server operating systems such as Microsoft Server CentOS Open SUSE RHEL or SLES.
• Expert skills administering Microsoft Active Directory DFS; experience of multiple OSes authenticating to AD; experience with AD architecture and integration with Linux systems LDAP and Kerberos.
• Expert skills administering Linux distribution(s); experience authenticating to AD/LDAP and managing permissions.
• Advanced technical knowledge of current software protocols and Internet standards.
• Strong multifaceted analytical troubleshooting and problemsolving skills.
• Strong presentation communication and interpersonal skills.
• Competent use of desktop applications to include Visio.
• Reliable contributor both individually and as a member of the team.

The annual base salary range for this position is from $107536 to $169957 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health wellbeing and financial security. Benefits include medical/vision dental flexible spending accounts life disability retirement family life support employee assistance program onsite health clinic tuition reimbursement paid vacation 1222 days per year) paid sick leave 1225 days per year) paid holidays 13 days per year) paid parental leave (up to 4 weeks) and partially paid sabbatical leave (up to 6 months).