ServiceNow Architect Manager

As the ServiceNow Architect Manager at AbbVie you will take on a critical handson role driving the technical architecture development QA/Testing and continuous improvement of the ServiceNow platform. This role is essential in aligning ServiceNows capabilities with our business processes Stakeholders and strategic objectives ensuring seamless integration across IT customer service HR facilities security and manufacturing.

Responsibilities

• Lead architecture development and governance of the ServiceNow platform.
• Partner with key leaders across the BTS and BTO organizations to establish governance design development and support practices to ensure continuous delivery of value.
• Define governance models and best practices to maintain high standards for data quality security compliance and performance.
• Drive the implementation and optimization of solutions across ITSM ITOM ITAM HRSD CSM and other modules.
• Collaborate with crossfunctional teams manage service vendors and stakeholders to deliver scalable integrated solutions that meet enterprise needs.
• Serve as the platform owner managing the roadmap feature backlog and quarterly release planning.
• Stay current with platform capabilities and industry trends to inform strategic improvements.
• Champion Agile practices and shifts the organization toward a platform delivery mindset.
• Thought leader in establishing best practices and automation in continued maturity of ITSM and related toolsets.
• Platform Maintenance & Upgrades: Oversee the implementation of platform updates patches and new releases ensuring minimal disruption and alignment with organizational needs

Qualifications :

• Bachelors Degree in Computer Science or Computer Engineering
• 7 years of experience with developing ServiceNow solutions across platform applications
• 7 years of experience with architecting designing and implementing ServiceNow systems solutions and tools across the Platform
• Experience with requirements management and Agile development practices
• Experience in the development of ServiceNow implementation strategies and roadmaps for optimal implementation leveraging best practices
• Experience with leading development teams (SMPs) providing guidance and mentorship for staff members while sharing experiences
• Ability to collaborate with project and proposal teams effectively to incorporate ServiceNow solutions and while articulating highquality implementation plans
• Bachelors degree
• ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our shortterm incentive programs. 

• This job is eligible to participate in our longterm incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No