CEG Business Manager
CEG Business Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Key Responsibilities
As Business Manager you will lead and execute highimpact crossfunctional initiatives both within the GEO and globally. You will partner closely with the GEO Leader to frame GEOspecific initiatives distilling complex issues into actionable insights. Your role will involve identifying and prioritizing key business initiatives across various crossfunctional teams including GPC Solution Consulting Solution Sales and Marketing. You will collaborate with the CEG Product Strategy Leadership Team to own and deliver key HQ initiatives in the GEO. Additionally you will provide datadriven analysis and insights to support decisionmaking and drive operational efficiency working alongside the GEO Operations Leader.
& Operational Efficiency
- Work closely with all GEO corresponding Business Managers and Product & Strategy LT to identify how we can leverage all the developed GEO capability globally.
- Assist in the implementation of highpriority initiatives collaborating crossfunctionally with leaders and teams within GEO across CEG & Cross function.
- Oversee critical projects ensuring alignment with CEG objectives and driving .
- Support GEO leader and LT in developing initiatives that address market opportunities and risks in GEO as well as cross collaboration initiatives across the cross GEO cross functions
Executive Alignment & Communication
- Facilitate communication between the CEG and all Cross Functions and broader business ensuring alignment on key initiatives.
- Act as a bridge between leadership and operational teams providing clarity on business priorities.
- Align strategy and across CEG teams in GEO GTM Delivery Customer Success Renewals and Customer Health ensuring clear prioritization and alignment priming and driving seamless initiative
- Serve as a subjectmatter expert managing inquiries developing action plans and overseeing communication strategies
- Support the GEO Leader and Head of GEO Operations to partner with the finance team to manage budget headcount and investments ensuring alignment with business targets and crossfunctional priorities
- Oversee daily operations and escalations collaborating with senior managers and department leaders for effective issue resolution and tracking
- Work with the Operations team to embed and manage Geo reporting scorecards dashboards and performance tracking
- Act as the key interlock with GPC ensuring seamless of Partner engagements
- Drive enablement initiatives across all roles maintaining strategic alignment
- Support Geo Lead on all Customer and Partner Interactions; prep meeting follow up documentations to ensure fast progress on agreed actions
- Support Geo Lead in the preparation of internal presentations business cases Town Halls Leadership Team events
- Proactively identify and drive process improvements change management initiatives and efficiency gains across GEO in partnership with APAC Head of Operations
Meeting & Agenda Management
- Plan and facilitate leadership meetings ensuring discussions are efficient and impactful.
- Prepare strategic documentation recommendations and presentations to support GEO initiatives.
- Manage executive schedules in partnership with Executive Assistant prioritising highimpact initiatives.
- Ensure leadership meetings are structured goaloriented and resultsdriven.
- Manage Geo rhythm of business in conjunction with HR Finance Operations Communications and other cross functional teams to ensure efficiency and clarity of expectations
Executive Leadership Collaboration
- Act as an internal influencer fostering collaboration and a highperformance culture.
- Oversee executive onboarding ensuring new leaders integrate smoothly and align with company goals and expectations.
- Act as a proxy for the GEO leader when they are unable to attend events or meetings.
Qualifications :
Qualifications & Experience:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 10 years of experience in business management operations or executive support roles.
- Proven ability to align strategy with in customerfacing and services organizations.
- Experience influencing senior stakeholders driving strategic initiatives and managing interdepartmental relationships.
- Strong business & financial acumen with experience in budget management headcount planning and investment tracking.
- Expertise in datadriven decisionmaking
- Strong understanding of change management methodologies and process optimization.
- Ability to navigate complex global environments working across multiple geographies and time zones.
- Excellent written and verbal communication skills with a strong ability to craft executivelevel reports and presentations.
- Proven track record in project coordination crossfunctional collaboration and operational .
Professional Experience
- 5 years in management consulting experience within highgrowth technology or SaaS business desirable
Personal Attributes
- Resilient & Composed: Inspires confidence remains steady under pressure and serves as a trusted partner to the GEO Leader GEO LT and key stakeholders.
- Analytical & DataDriven: Leverages data and insights to solve strategic and operational challenges.
- Financially & Commercially Astute: Strong understanding of finance business strategy and commercial acumen.
- Strong Communicator & Stakeholder Manager: Synthesises complex information with clarity ensuring alignment across teams and executives.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
