Partner Renewals Operations Manager
Partner Renewals Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
In this role you will:
- Work directly with our Store Partners to understand status of their upcoming renewals and assist them with any questions or impediments on the renewals process working with Sales Operations as needed
- Work with Store Partners and Sales Operations to monitor and manage data hygiene on Store renewals to ensure accuracy and completeness
- Provide accurate weekly forecasts on partner renewals and associated risks
- Manage duties as required to drive accurate and frictionless close of business; month and quarterend responsibilities
- Provide regular and adhoc reporting on renewals performancetotargets
- Communicate Store renewals policies process and best practices to our Store partners
- Contribute to renewal process improvements helping refine policies workflows and tools for scalability
Qualifications :
To be successful in this role you have:
- Proven experience interfacing directly with Partners
- Proven experience with subscriptionbased SaaS licensing models and renewal workflows
- Proficiency in CRM tools Microsoft Dynamics a plus
- Excellent data analysis and reporting skills via Excel and visualization tools such as Tableau and Power BI
- Excellent listening and verbal / written communication skills including the ability to synthesize information that can be easily consumed by various executive audiences
- Exceptional organizational skills and strong attention detail
- Superior problemsolvingskills with ability to drive conflict resolution
- Ability to work in a fast paced environment and manage multiple priorities
- Team player with positive can do attitude
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
