Commercial Lead Amazon Shipping Returns Shipper Experience Services
Commercial Lead Amazon Shipping Returns Shipper Experience Services
Posted on :
02-05-2025
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1 Vacancy
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Job Description
Amazon Shipping represents one of our most exciting and strategic growth initiatives currently expanding rapidly across the US and Europe. As we revolutionize the shipping industry were building innovative solutions that will play a crucial role in spinning the Amazon flywheel. Our multiyear roadmap includes ambitious plans to transform how businesses ship packages and were just getting started.
Job Overview: Amazon Shipping seeks an experienced Commercial Lead to act as the point person for our customer returns business. This role will spearhead partnerships with the Royal Mail Post Office and other strategic partners to establish a network of convenient package dropoff points for Amazon Shipping customers. The position combines strategic business development with physical location planning to optimize Amazon Shippings UK operations.
Key job responsibilities
Lead endtoend negotiations with major UK postal and retail partners to establish dropoff location partnerships
Develop and execute the UK physical location strategy including site selection criteria coverage targets and expansion roadmap
Create comprehensive P&L models analyzing the financial impact of dropoff locations including cost savings and revenue opportunities
Work crossfunctionally with Tech Operations and Commercial teams to define requirements for UK dropoff solutions
Design partner compensation models and revenue sharing agreements that drive mutual value
Build business cases and strategic proposals for senior leadership review
Establish operational procedures and standards for dropoff locations in partnership with operations teams
Monitor performance metrics and optimize the network based on datadriven insights
Lead pilot programs to test and refine the dropoff location model before broader rollout
Bachelors degree in Business Engineering Economics or related field
8 years of business development or strategy experience in logistics/retail
Strong track record of structuring and negotiating complex commercial deals
Experience managing P&Ls and developing financial models
Demonstrated ability to influence and drive alignment across multiple stakeholders
MBA or advanced degree
Experience in UK postal or logistics industry
Knowledge of retail operations and site selection
Previous experience launching new business lines or services
Strong analytical and strategic thinking capabilities
Excellent project management and communication skills
Understanding of UK shipping and logistics market dynamics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Job Overview: Amazon Shipping seeks an experienced Commercial Lead to act as the point person for our customer returns business. This role will spearhead partnerships with the Royal Mail Post Office and other strategic partners to establish a network of convenient package dropoff points for Amazon Shipping customers. The position combines strategic business development with physical location planning to optimize Amazon Shippings UK operations.
Key job responsibilities
Lead endtoend negotiations with major UK postal and retail partners to establish dropoff location partnerships
Develop and execute the UK physical location strategy including site selection criteria coverage targets and expansion roadmap
Create comprehensive P&L models analyzing the financial impact of dropoff locations including cost savings and revenue opportunities
Work crossfunctionally with Tech Operations and Commercial teams to define requirements for UK dropoff solutions
Design partner compensation models and revenue sharing agreements that drive mutual value
Build business cases and strategic proposals for senior leadership review
Establish operational procedures and standards for dropoff locations in partnership with operations teams
Monitor performance metrics and optimize the network based on datadriven insights
Lead pilot programs to test and refine the dropoff location model before broader rollout
Bachelors degree in Business Engineering Economics or related field
8 years of business development or strategy experience in logistics/retail
Strong track record of structuring and negotiating complex commercial deals
Experience managing P&Ls and developing financial models
Demonstrated ability to influence and drive alignment across multiple stakeholders
MBA or advanced degree
Experience in UK postal or logistics industry
Knowledge of retail operations and site selection
Previous experience launching new business lines or services
Strong analytical and strategic thinking capabilities
Excellent project management and communication skills
Understanding of UK shipping and logistics market dynamics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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