Customer Engineer UPS
Customer Engineer UPS
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Job Description
Join Vertiv & excel your career with us! A Global Leader in designing manufacturing & servicing Mission Critical Infrastructure Technologies for IT Networks from the Cloud to the Edge!
You will carry out service of equipment after hours service commissioning & service contracts directed by the Service Operations Manager & Power Service Supervisor.
Who we are:
Nearly all aspects of our lives involve the use of technology. Its how we work play & do anything in between. This connectivity or use of data is built into the very fabric of our society. Its vital to human progress.
Vertiv believes theres a better way to meet this accelerating demand for data one driven by passion & innovation.
As industry experts & Architects of Continuity we collaborate with our customers to envision & build futureready infrastructures. We leverage our portfolio of hardware software analytics & services to ensure our customers vital applications run continuously perform optimally & scale with business needs.
Why Join Vertiv
- Inspiring & Caring Leaders in the industry
- Recharge Your Potential
- Meaningful & Fulfilling Work
- Collaborative Culture
- Global Career Opportunities
Perks & Benefits!
- Base Super Bonus Fully Maintained Country Equipped 4WD Vehicle
- Insurance & Leave & Travel Benefits
- Work from home & visit customers Own your week!
- Regional travel required occasionally across North & West QLD.
Key Responsibilities
- Working within the Brisbane team you will carry out service of equipment after hours service commissioning & service contracts for Vertiv customers across QLD
- Ensure service reports are completed & submitted efficiently.
- Time Sheets to be filled out correctly (i.e. accurate record of hours worked & call out & response times) submitted to Senior Management.
- Field Service Reports to be completed for service calls ensuring the reports are signed by the customer.
- All items used on a job whether Vertiv spares or consumables must be detailed on the Reports.
- Carry out commissioning service contract maintenance & afterhours service commitments.
- Maintain relationships between the Company & customers.
- Keep up to date with provided training courses by Vertiv as technology progresses.
- Manage parts & stock for breakdown and spares for customer installation.
- Identify Sales & Service opportunities for the Vertiv & report to Management.
Requirements:
- Electrical license for QLD Australia essential
- Proven track record within the power industry as a service technician essential
- Technical knowledge in data centres telecom commercial & industrial or similar industries highly regarded.
- The ability to own your own work schedule work from home & visit customers on site.
- Proficiency in Microsoft Office & Sufficient Computer Literacy
- Excellent communication interpersonal & problemsolving skills.
For further details please contact stella at
Employment Type
Full-Time
