Director Client Insights Team Lead Hybrid Waltham MA
Director Client Insights Team Lead Hybrid Waltham MA
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Job Description
Director Client Insights Team Lead
Hybrid Role: Waltham MA (Onsite with client approximately 23 days/week)
Lets be unstoppable together!
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities. With us you can always bring your full self to work. Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at .
What will I do as a Client Insights Consultant
This role will lead the client team for a top manufacturer of convenient goodforyou fruitbased food and beverage products.
Circana seeks a passionate leader and client advocate with strong analytic skills to advance solutions and insights that best build the clients strategic vision. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data including store data analysis household purchase behavior analysis surveys audits data modeling inmarket testing and other custom projects. Advocate for your client and create/close new opportunities with them.
What are the responsibilities of a Client Insights Consultant
To be successful as a Client Insights Consultant you must possess and be able to execute four key skill sets:
Advanced Analytic Skills:
Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
Approach clients with coherent actionable and factbased data/recommendations appropriate to their business needs
Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client
Identify business issues and opportunities and suggests the appropriate level of analytic solution/approach
Consultative Selling:
Apply knowledge of the business industry and domain to identify create and close business opportunities:
Target and sell services that address unexpressed and underlying client needs; ask questions so as to identify the root causes of issues versus symptoms
Ask questions to test assumptions and challenges the status quo
Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients
Impactful Presence:
Demonstrate strong interpersonal communication and presentation skills; strong business acumen and present a professional image:
Become trusted by clients Circana client solutions teams Circana crossfunctional organizations and Circana business partners and considered a domain expert and business partner
Educate the client on analytic methods shape their thinking and influence the decisions they make
Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
Clevel presence
Client Focus:
Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
Develop and maintain a deep understanding of customer needs and requirements Understand organizational shape and development
Help customers identify solutions to problems they did not know they had
Regularly and proactively communicate with the clientfacing teams including soliciting feedback to continually improve the relationship
Track and organize multiple work streams against multiple clients and manage time and resources against changing prioritiesability to understand how to shape and develop CPG organizations
What are the qualifications for a Client Insights Consultant
- 5 progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
- Experience with IRI/Circana data solutions is strongly preferred
- Demonstrated expertise in translating Point of Sale data and analysis into relevant implications within the CPG industry
- Demonstrated expertise in translating consumer panel data into actionable insights and recommendations
- Ability to build a rapport across functions and levels within an organization
- Proven ability to consult with clients to influence thinking
- Bachelors degree preferred
Circana Behaviors
As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their daytoday role:
- Stay Curious: Being hungry to learn and grow always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Waltham MA Hybrid role onsite approximately 23 days per week in Waltham MA.
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice Your current employer will not be contacted without your permission.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenuebased metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is $100000 to $130000.
This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
You can apply for this role through the Circana careers website or Intranet site for internal candidates. The anticipated application deadline for this position is May 16 2025.
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Required Experience:
Director
Employment Type
Full-Time
