Team Manager - Streaming Account
Team Manager - Streaming Account
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Salary Not Disclosed
1 Vacancy
Job Description
Managers in this role get to:
Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.
Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
Keep Management Updated: Inform leadership on the latest trends of enduser customers and provide feedback to Ops Managers.
Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
Our most successful candidates will have:
Proficiency in MS Office especially Excel and PowerPoint to track team metrics prepare reports and present insights relevant to a dynamic music streaming environment.
Experience in fastpaced digitalfirst environments ideally within media entertainment or streaming services to effectively adapt to industry trends and evolving customer expectations.
Strong people management skills with the ability to build trust motivate teams and foster a collaborative culture aligned with the fastevolving world of music and digital content.
Sharp analytical thinking with the ability to interpret operational data identify user behavior trends and drive performance improvements that enhance the streaming customer experience.
Exceptional verbal and written communication skills essential for articulating feedback managing escalations and collaborating with crossfunctional teams across support content and technical departments.
A genuine passion for digital entertainment is a strong plus helping to connect with the brand and the audience more effectively.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
