Bilingual FrenchEnglish Customer Service Associate- Work At Home
Bilingual FrenchEnglish Customer Service Associate- Work At Home
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Build strong customer relationships by handling billing inquiries and providing toptier support
Connect with customers via phone chat and email on topics like returns order status product availability and more
Access and verify account details to ensure accurate assistance
Identify customer needs and recommend helpful solutions
Follow up to make sure their issues are fully resolved and their experience is seamless
Qualifications :
- You must be 18 years of age or older.
- You must hold a High School Diploma GED or equivalent at minimum.
- You must be able to effectively communicate read and write in both French and English within a professional environment. Your bilingual proficiency should be strong enough to engage in businessrelated conversations and correspondence.
- You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided.
- A knowledge of working within Windows Operating Systems or equivalent.
- A private and dedicated workspace free of any distractions (roommates children spouses pets etc. or noise (radio tv etc.
- We want to ensure your success this is why our training is 100 mandatory. We are unable to accommodate any misses time off or tardiness during this time.
- Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.
Additional Information :
EEOC and Veteran Documentation
During application/employment applicants and employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
