Intensive Housing Support Worker - Step Forward
Intensive Housing Support Worker - Step Forward
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Job Description
Intensive Housing Support Worker Step Forward
Job type: Permanent/ Full Time
Salary: 30700 Per Annum
Hours: 35 (plus 5 hours paid lunch breaks)
Location: London East & South East
Saying what we do atNacro is simple. We house we educate we support and we speak out for and with disadvantaged young people and adults. But its how we do it that really makes the difference.
By challenging boundaries setting agendas and delivering innovative solutions we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives we aim to achieve the highest standards in everything we do.
What we Offer;
We want all our employees to have an excellent worklife balance and employee wellbeing is very important to is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.
We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement with an additional day added each year increasing to 30 days (plus 8 public holidays) after 5 years service. Additionally we also provide an occupational sick pay scheme whichexceedsstatutory you want to work as part of a dynamic supportive team who delivers results for the people we support every day Nacro could be the place for you.
Who are we looking for
Building supportive trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting tenants to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with tenants within an attitude of positive risk taking.
Providing support with daily living activities including practical assistance to support independent living e.g. budgeting cooking community activities.
Supporting tenants to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of incidents.
Managing referrals completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving tenants in the design development and delivery of the service.
Empowering tenants to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Nacros Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments fire alarm checks etc.
Being responsible for the handover of key information between shifts.
Adhering to all other Nacros policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Senior worker / Service Lead.
DBS check required for this role
To view the role profile please clickhere.
For more details on Nacro benefits please clickhere
Please Apply Online
Employment Type
Full-Time
