Senior UX Researcher AWS Solutions Experience Excellence AWS Solutions
Senior UX Researcher AWS Solutions Experience Excellence AWS Solutions
Posted on :
02-05-2025
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1 Vacancy
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Job Description
AWS Solutions is seeking a Senior User Researcher to bring impactful actionable and scalable research insights to teams innovating nextgen agentic AI products. You will work closely with product stakeholders enterprise and end users to ensure that new innovations features and enhancements are rooted in customer needs while exemplifying UX excellence across AWS.
Key job responsibilities
You will be responsible for research that informs a broad range of partner product teams throughout the development lifecycle starting from forging a deep understanding of what research does who our customers are how they work and the logic behind their implicit needs. You are wellversed and experienced in various methodologies of generative evaluative and validation user experience research and have proven impact on product decisions based on your findings. You are able to synthesize your insights in a way that product and engineering teams can quickly to take action. You recognize the value of working quickly while maintaining high standards in deliverables that matters most to moving our organizational priorities forward.
In our organization the researcher is expected to understand critical organizational priorities organize research accordingly and proactively decide how to make the best use of time to produce insights that impacts stakeholder work from daytoday. The researcher regularly meets with executives and senior leaders to understand organizational intent with customer to understand user needs and problem statements as well as stakeholders to keep lockstep with product innovation needs at every milestone in the product development lifecycle. A successful candidate has demonstrated history of excellent communication and writing skills and employs them daily.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
AWS Industry Products is an AWS engineering organization chartered to build new AWS products that address realworld customer problems. We dive deep with industry leaders to unblock industries enabling them to capitalize on new digital business models. We focus on the automotive manufacturing supply chain sustainability clean energy multimedia/entertainment healthcare and life science industries. We are a diverse team of builders and innovators. We are curious passionate lifelong learners and we love getting stuff done.
7 years proven success leading User Research projects with demonstrated impact
BS in HCDE Human Factors Cognitive Psychology or similar
Portfolio demonstrating past work experience and deliverables (eg: study plans reports)
MS in Human Factors HCDE or Cognitive Psychology
Familiarity with the technical considerations involved in designing for complex systems
Proficiency with web standards and accessibility compliance
Experience working in a collaborative environment where some collaborators are remote and some are inperson
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
You will be responsible for research that informs a broad range of partner product teams throughout the development lifecycle starting from forging a deep understanding of what research does who our customers are how they work and the logic behind their implicit needs. You are wellversed and experienced in various methodologies of generative evaluative and validation user experience research and have proven impact on product decisions based on your findings. You are able to synthesize your insights in a way that product and engineering teams can quickly to take action. You recognize the value of working quickly while maintaining high standards in deliverables that matters most to moving our organizational priorities forward.
In our organization the researcher is expected to understand critical organizational priorities organize research accordingly and proactively decide how to make the best use of time to produce insights that impacts stakeholder work from daytoday. The researcher regularly meets with executives and senior leaders to understand organizational intent with customer to understand user needs and problem statements as well as stakeholders to keep lockstep with product innovation needs at every milestone in the product development lifecycle. A successful candidate has demonstrated history of excellent communication and writing skills and employs them daily.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
AWS Industry Products is an AWS engineering organization chartered to build new AWS products that address realworld customer problems. We dive deep with industry leaders to unblock industries enabling them to capitalize on new digital business models. We focus on the automotive manufacturing supply chain sustainability clean energy multimedia/entertainment healthcare and life science industries. We are a diverse team of builders and innovators. We are curious passionate lifelong learners and we love getting stuff done.
7 years proven success leading User Research projects with demonstrated impact
BS in HCDE Human Factors Cognitive Psychology or similar
Portfolio demonstrating past work experience and deliverables (eg: study plans reports)
MS in Human Factors HCDE or Cognitive Psychology
Familiarity with the technical considerations involved in designing for complex systems
Proficiency with web standards and accessibility compliance
Experience working in a collaborative environment where some collaborators are remote and some are inperson
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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