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1 Vacancy
Position Title:
Information Technology (IT) General Manager
Salary Range:
Php 60000.00 to Php 95000.00 (negotiable) other benefits
Department:
Reporting To: Business Development
Supervises: IT Team
Coordinates With: External Service Providers Prospective Clients
Job Summary:
The IT General Manager is responsible for driving business transformation by leveraging IT and digital solutions enhancing operational efficiency and supporting workforce transformation. The role includes managing IT operations guiding strategic planning staffing goalsetting and compliance with industry standards to ensure seamless delivery of information and connectivity solutions.
Key Duties and Responsibilities:
Lead and monitor IT project for timely and successful delivery.
Ensure compliance with IT standards and best practices.
Set and align team goals with organizational strategies and motivate performance.
Conduct collaborative problemsolving and brainstorming sessions.
Formulate and implement IT policies and process improvements.
Promote productivity through enhanced internal processes.
Manage recurring issues using structured problem management.
Ensure service levels meet or exceed user/client expectations.
Manage client vendor and partner relationships for service excellence.
Supervise team performance ensuring succession planning and capacity building.
Support teams in designing intuitive user experiences.
Ensure infrastructure readiness and disaster recovery planning.
Assist with internal and external quality audits.
Stay updated with emerging IT trends and technologies.
Maintain effective reporting and communication with leadership.
Manage and monitor the IT budget.
Perform other tasks as assigned.
Required Skills and Qualifications:
Bachelors degree in Computer Science IT or a related field.
5 years of experience in business transformation and IT operations.
Experience in areas like finance shared services infrastructure and business continuity.
Coming from telecommunication companies is a plus!
Proficient in network security risk management operating systems and protocols.
Strong leadership analytical communication and problemsolving skills.
Performance Parameters:
Quality and timeliness of IT solutions
System uptime and resilience
Team collaboration
Documentation and compliance
Strategic decisionmaking
Capacity and process management
Business continuity planning
Leadership and communication effectiveness
Full Time