Now were looking for you: a Self motivated Sales Support professional with platform savvy and a handson mindset to oversee structured products transactions on our ELUS platform.
What youll do as a Structured Products Sales Support:
- Manage the full lifecycle of structured products transactions from initial pricing and through to posttrade processes including brokerage coordination.
- Act as the primary point of contact for both internal teams and external clients offering firstline support on traderelated and technical matters as well as ensuring timely settlement.
- Handle client requests linked to both primary and secondary market activities ensuring smooth order processing and maintaining strong client relationships.
- Assist the sales team by following up with clients reviewing term sheets and managing communication with issuers and custodian banks.
- Compile and analyze trade data monitor financial markets and industry developments to identify potential opportunities and prepare weekly investment summaries (RUNs) for clients.
What youll need as a Structured Products Sales Support:
- Research and resolve queries raised by external vendors and partners.
- Take ownership of incidents respond directly to clients and manage resolutions endtoend.
- Deliver professional support in technical troubleshooting helping users resolve systemrelated issues effectively.
- Identify root causes of recurring problems and provide clear stepbystep solutions.
- Offer feedback to enhance internal processes and contribute ideas for improving product performance and user experience.
Additional Information :
Evooq is a global provider of technologydriven solutions for wealth managers. We are building an ecosystem that combines data technology and investment expertise to make personalised investment scalable.
Wealth managers use our solutions to deliver personalised advice to investors with highquality content and the best investment products.
We are headquartered in Lausanne with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust.
Remote Work :
No
Employment Type :
Fulltime