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Specialist ITSCM

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1 Vacancy
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Job Location drjobs

Bangalore - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race color national origin religion sex gender identity and/or expression sexual orientation age disability genetic information veteran status military status or any other category protected by local law.

The objective of Operational Resilience is to protect our people customers and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment. Within the area of Security Operational Resilience covers three separate but interconnected disciplines: Incident and Crisis Management (IM/CM) Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM). These disciplines enable AXA XL to build and maintain appropriate levels of resilience and readiness for expected and unexpected risk events. In this second line of defense responsibility this position is accountable for supporting the ITSCM &ITR team in meeting the AXA Group global regulatory and specific business requirements for Information Technology service continuity/disaster recovery and validating AXA XLs capabilities to respond to disruptive events impacting our information technology related services. You will be assisting in the administrative and tactical of the global disaster recovery planning components of the overall OR program that are focused on the continuity/recovery of the information technology systems infrastructure and services supporting AXA XL business and administrative operations including maintaining established local office data center Cloud and 3rd Party related disaster recovery plans and standards assisting in business impact analyses/risk assessments and assisting in the of tests/exercises with the business and IT teams in a global collaboration environment. In our future focused Operational Resilience technology toolset the position holds a pivotal role in managing the technology and associated data producing key performance metrics tracking risks and remediation plans creating customized data visualizations ensuring proper data quality training users and working across departments and within a large senior stakeholder network to streamline and strengthen our organizational response and recovery capabilities.

DISCOVER your opportunity

What will your essential responsibilities include

Assist in the coordination and of medium to largescale disaster recovery exercises/tests for data centers offices Cloud and 3rd Parties ensuring proper processes and controls are followed validated and reported.

Track and followup on issues and problems encountered during ITSCM/DR exercises. Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on remediation plans.

Participate in the completion of an annual ITSCM/DR strategic analysis and risk assessment which includes a companywide business impact analysis to determine critical IT systems/applications and operational processes.

Assist IT incident/crisis team members in developing disaster recovery and incident management plan documentation maintaining documentation in a central repository and in a constant state of readiness.

Execute ongoing disaster recovery infrastructure and facilities monitoring readiness and preparedness reviews.

Assist in the of ITSCM/DR certification process to keep plans current relative to changes in recovery team members as well as the IT infrastructure data centers and systems/applications supporting the business.

Create update and evolve ITSCM/DR documentation and execute regular Quality Assurance reviews to ensure a robust IT Service Continuity Management System implementation.

Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL and AXA Group technology groups.

Perform and/or ensure that all relevant testing outputs are appropriately reviewed approved and filed.

Assist in the implementation of ITSCM/DR methodologies and tools.

Adhere to external professional business continuity management standards and professional practices (e.g. Disaster Recovery Institute International DRII).

Actively participate and manage the compliance towards AXAs Group Operational Resilience and local regulatory requirements (e.g. specific Operational Resilience standards in UK Ireland Singapore Australia China EUDORA).

Assist in IT recovery support and business resumption during a disaster/crisis or business interruption events supporting the IT Incident Management Team directly and the larger Crisis Management structure through the input to relevant senior leaders.

You will report to the Head of ITSCM Operational Resilience.

SHARE your talent

Were looking for someone who has these abilities and skills:

Required Skills and Abilities:

University Graduate/Postgraduate with relevant years of experience in Engineering Computer Science Information Technology Professional Services Industry or equivalent work experience.

Insurance Reinsurance Financial or Professional Services Industry (e.g. Advisory Consulting Audit) experience is a plus.

Substantial Operational Resilience / IT Service Continuity Management / Disaster Recovery or related experience for a Senior Specialist designation otherwise starting as Associated Specialist or Specialist based on other relevant qualification).

Related IT experience of relevant years in IT Operations Infrastructure and/or Change Management Systems/Software management 3rd Party Service Management etc. will be accounted towards required work experience.

Professional BCM (e.g. from BCI or DRII) relevant technical IT certifications in cloud landscape (e.g. AWS or Azure solution Architect) and ITIL designation are a plus.

Knowledge of IT disaster recovery/service continuity management planning methodologies tools and data replication technologies.

Firm understanding of Azure Cloud environments; server technologies virtualization network and telephony and ITSCM/DR testing requirements. Examples include VMWare Netapp and EMC Storage RecoverPoint Platespin Veeam MIMIX and MS Cluster.

Ability to plan and manage multiple projects simultaneously involving advanced project management skills.

Effective problemsolving and analytical skills detail oriented able to analyze and identify discrepancies.

Delivery and solutionoriented personality with excellence in serving clients/stakeholders and negotiating requirements with the IT service organization and 3rd party providers.

Excellent communication & interpersonal skills professional level in spoken and written English language proven track record of interacting with senior management.

Desired Skills and Abilities:

English as business language and additional languages such as French or Spanish are a plus.

Computer literate including excellent command in Microsoft Excel Outlook Word PowerPoint Sharepoint PowerBI and other commonly used software.

Passion and skills for developing professional reports and visualized presentation material that engages the audience (e.g. working with graphics charts layout components movies dynamic presentations etc..

Ability to travel up to 10 to domestic and international locations (e.g. to our major locations in India Poland UK France and US).

Flexibility to respond to disasters or business interruption events through remote support

FIND your future

AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re/insurance we reinvent it.

How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.

With an innovative and flexible approach to risk solutions we partner with those who move the world forward.

Learn more at

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic.

At AXA XL we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most diverse workforce possible and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Its about helping one another and our business to move forward and succeed.

Learn more at AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL Sustainability is integral to our business strategy. In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.

Our Pillars:

For more information please see Experience:

Unclear Seniority

Employment Type

Full-Time

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