Account Manager

Location: South Africa

We Are:
RTB House is a global company that provides stateoftheart marketing technologies for top brands and agencies worldwide. Its proprietary adbuying engine is the first in the world to be powered entirely by Deep Learning algorithms enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

RTB House in the Africa

Since opening our operations in Africa we have rapidly established ourselves as a trusted partner for renowned brands within the ecommerce sector.

We embrace a remote approach allowing our team members the flexibility to work remotely from the comfort of their own home.

With a small dedicated team in the African market we are continuously expanding our team and have ambitious plans for growth.

If you are passionate about digital advertising thrive in a dynamic and fastpaced environment and are eager to make a significant impact we want to hear from you! Join RTB House and be part of our success story in the African market.

About the Team

In South Africa we focus on boosting clients businesses by providing topnotch digital advertising solutions with professionalism integrity and passion. The team plays a crucial role in bringing the companys innovative products to market working closely with technical and account management teams to ensure high campaign performance.

The Account Management team is crucial in driving our companys success working collaboratively to deliver. As an Account Manager you will play a substantial role in building an excellent relationship with our existing and new clients. You are an important element in the clients journey. Thanks to your expertise and your active listening youll be able to help them achieve their goals.

You will work closely with the sales team and technical account management team. You will report to the Account Management Team Lead.

You Will:

• manage a portfolio of client accounts;
• cooperate with the largest brands from the market in Africa;
• meet clients facetoface regularly to ensure premium customer service;
• create campaign strategies in a variety of industries based on data analysis your own creativity and client needs;
• adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
• respond to customer requests and inquiries in a professional and timely manner;
• regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
• take care of customer success and longterm relationship;
• provide specific information regarding companys services and products;
• assist customers in the process of launching ad campaigns;
• obtain review and process orders; ensure timely payments for our services.

Desired Experience:

• experience 3 years) in digital advertising;
• preferably experience working in adtech advertiser or agency (online area) both on performance and awareness campaigns;
• bachelors degree or similar;
• interest in digital marketing/ ecommerce;
• working experience with MS Office Word Excel PowerPoint;
• knowledge of customer support tools and processes;
• ability to identify and understand customer needs and requirements;
• excellent analytical and problemsolving skills;
• welldeveloped verbal and written communication skills;
• multitasking high level of energy resourcefulness;
• high level of motivation and willingness to learn;
• positive cando attitude;
• advanced command of English (C1 level);
• candidate to be Johannesburg or Cape Town based.

We Offer:

• We prioritize flexible working arrangements in a remote setup where you can work from the comfort of your home or even work abroad from anywhere in the world for up to two months each year;
• We offer a topofthemarket compensation package consisting of an abovemarketaverage base and an attractive bonus scheme;

You will have a structured and interactive onboarding accompanied by a supporting team member assigned to guide you during your orientation phase to make sure youre settling in with ease;

• An international working environment that inspires you and enables you to develop projects as part of a highly qualified crossfunctional team;
• We care about your development and help you continuously grow your career with us as part of your personalized development plan supported by a yearly training budget and subsidized language course.

Apply Now!

If you want to join a fastgrowing technology company and find this role a good fit apply to RTB House.

BOOST YOUR CAREER ELEVATE YOUR EXPERIENCE!

Information for Applicants: UAE