Iowa Department of Educations mission is ensuring all students experience a worldclass education. To accomplish our mission we need talented passionate people working together to build an excellent education system that empowers all students to achieve their full potential. Do you enjoy interacting with and helping others Customercentric and supportive work If yes look no further. We have a great opportunity for you! The Secretary 2 Receptionist will be an integral member of the Department working closely with and supporting Department and Division team Responsibilities:Main point of contact for operating and monitoring the security system for the Iowa Department of Education within the Grimes State Office BuildingoIdentify all visitors upon arrival determine nature of business and announce visitors to appropriate personneloEscort visitors to appropriate location within the Grimes State Office BuildingoAssure visitors receive prompt efficient and courteous service leaving a positive first impressionoMonitor security cameras that are within the buildingoAssist with deliveries of packages the Department contracts databaseoEnsure start and end dates are maintainedoIdentify contract end date 90 days out for review with notification to contract owner and manageroIdentify when a renewal is part of contract and ensure contract owners have receive notification with plenty of time to renewAssist with Department projectsoAssist on projects by ensuring timelines are being metoHelp manage the day to day schedule of each projectoSchedule meeting for projectsHunt GroupoAnswer calls as part of the phone tree for calls received by the Iowa Department of EducationoCourteously connect the caller with the most appropriate person to assist themoIf unable to transfer take callers name and number and assure them that you will follow up either by calling or emailing the information to the appropriate staff memberOther duties as assigned which includes but not limited to:oAssist with assembling materials for State Board of Education meetingsoRegularly update repository of materials assembled for the Governors officeoRegularly update repository of materials for the State Board of EducationoReturn calls made to the Directors office and refer caller to appropriate Department staff member or state agencyoReview and edit materials and reportsoProvide backup support to the Chief as Staff as neededCandidates are encouraged to include detailed information about their relevant experience in their application or submit a cover letter and resume in addition to their application.
Secretary 2 Receptionist
