Service Info Coordinator
Service Info Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
In this position...
The Service Information Commodity Lead is responsible for the quality and on time development and release of service information (Workshop Manual Wiring Diagrams Powertrain Controls/Emission Controls Manual Cross Vehicle Publications PreDelivery Inspection Sheets) to support North American Ford and Lincoln vehicles.
Responsibilities
Manage the quality and on time development and delivery of service information working with Product Development Quality Service Information Supplier and other Subject Matter Experts for New Model North American programs
Review and resolve publication concerns/improvements for current and past model programs
Support warranty quarterback projects targeting spend reduction actions
Required Skills
Expert in vehicle diagnosis and repair procedures needed to repair vehicles.
Familiar with Ford service information development process
Ford dealership experience
Demonstrates ability to manage various projects working with PD quality and service information development supplier.
Familiar with Ford Scan tools (Ford Diagnosis and Repair System and Integrated Diagnostic System) including module programming functions.
Overall technical knowledge of vehicle components and subsystems preferred
Demonstrates strong problemsolving skills
Ability to work in a team environment
Proficient in English language able to interpret technical specifications.
Qualifications
Manage the quality and on time development and delivery of service information working with Product Development Quality Service Information Supplier and other Subject Matter Experts for New Model North American programs
Review and resolve publication concerns/improvements for current and past model programs
Support warranty quarterback projects targeting spend reduction actions
Required Skills
Expert in vehicle diagnosis and repair procedures needed to repair vehicles.
Familiar with Ford service information development process
Ford dealership experience
Demonstrates ability to manage various projects working with PD quality and service information development supplier.
Familiar with Ford Scan tools (Ford Diagnosis and Repair System and Integrated Diagnostic System) including module programming functions.
Overall technical knowledge of vehicle components and subsystems preferred
Demonstrates strong problemsolving skills
Ability to work in a team environment
Proficient in English language able to interpret technical specifications.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent rampup programs subsidized backup child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits click here: position is a range of salary grades SG5SG8 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LIHybrid #LIKH2
Required Experience:
IC
Employment Type
Full-Time
