Senior Business Intelligence Engineer Selling Partner Insights and Analytics
Senior Business Intelligence Engineer Selling Partner Insights and Analytics
Posted on :
02-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Amazons Selling Partner Insights and Analytics (SPIA) organization is seeking an experienced Business Intelligence Engineer (BIE) who will be a key contributor and sparring partner developing analytics and insights for products that directly impact sellers experience on Amazon.
In this role you will:
Design develop and maintain scaled automated userfriendly systems reports dashboards etc. that will support our business needs.
Partner with operations/business teams/science/and tech teams to consult develop and implement KPIs automated reporting/process solutions and data infrastructure improvements to meet business needs.
Help drive new initiatives and data integration projects and apply your deep analytic and business intelligence skill to extract meaningful insight and learning from large and complicated data sets.
Support your leadership team with deepdives and insights that improve our performance and productivity so we can serve our customers even better.
Share best practices and mentor colleagues while demonstrating readiness for expanded scope and responsibilities.
Key job responsibilities
* Own the design development and maintenance of datasets ongoing metrics analyses and dashboards to drive key business decisions.
* Develop queries and visualizations for adhoc requests and projects as well as ongoing reporting.
* Continually improve ongoing reporting and analysis processes automating or simplifying selfservice support for customers.
* Use analytical and statistical rigor to identify performance gaps and opportunities for optimization.
* Support central BI team in reporting on global marketing efforts.
* Promote best practices in ETL and mentor your team.
A day in the life
The Sr. BIE role will be focusing on Selling Partner Experience Analytics including customer satisfaction metrics Amazon associates performance and more. This includes metrics measuring new contact channels like Chat and Escalate my Case but also Global Operation metrics (service level first touch resolution average handling time and so on).
They will focus on creating actionable insights and recommendations and not just gathering data. They will have passion for data and analytics be an independent innovator comfortable with ambiguity. Theyll have strong attention to detail an ability to work in a fastpaced and entrepreneurial environment.
About the team
Selling Partner Insights and Analytics team mission is to build listening mechanisms to gather frictionless SP feedback generate insights at scale and enable teams to prioritize and measure improvement opportunities. Selling Partner Insights and Analytics focuses on surfacing SP sentiment data/insights and connecting our stakeholders to actual SP experiences. The team performs analyses creates visualizations and develops automated reporting solutions that help drive data driven decision making
Masters degree in statistics data science or an equivalent quantitative field
Experience building measures and metrics and developing reporting solutions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117300/year in our lowest geographic market up to $202800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role you will:
Design develop and maintain scaled automated userfriendly systems reports dashboards etc. that will support our business needs.
Partner with operations/business teams/science/and tech teams to consult develop and implement KPIs automated reporting/process solutions and data infrastructure improvements to meet business needs.
Help drive new initiatives and data integration projects and apply your deep analytic and business intelligence skill to extract meaningful insight and learning from large and complicated data sets.
Support your leadership team with deepdives and insights that improve our performance and productivity so we can serve our customers even better.
Share best practices and mentor colleagues while demonstrating readiness for expanded scope and responsibilities.
Key job responsibilities
* Own the design development and maintenance of datasets ongoing metrics analyses and dashboards to drive key business decisions.
* Develop queries and visualizations for adhoc requests and projects as well as ongoing reporting.
* Continually improve ongoing reporting and analysis processes automating or simplifying selfservice support for customers.
* Use analytical and statistical rigor to identify performance gaps and opportunities for optimization.
* Support central BI team in reporting on global marketing efforts.
* Promote best practices in ETL and mentor your team.
A day in the life
The Sr. BIE role will be focusing on Selling Partner Experience Analytics including customer satisfaction metrics Amazon associates performance and more. This includes metrics measuring new contact channels like Chat and Escalate my Case but also Global Operation metrics (service level first touch resolution average handling time and so on).
They will focus on creating actionable insights and recommendations and not just gathering data. They will have passion for data and analytics be an independent innovator comfortable with ambiguity. Theyll have strong attention to detail an ability to work in a fastpaced and entrepreneurial environment.
About the team
Selling Partner Insights and Analytics team mission is to build listening mechanisms to gather frictionless SP feedback generate insights at scale and enable teams to prioritize and measure improvement opportunities. Selling Partner Insights and Analytics focuses on surfacing SP sentiment data/insights and connecting our stakeholders to actual SP experiences. The team performs analyses creates visualizations and develops automated reporting solutions that help drive data driven decision making
Masters degree in statistics data science or an equivalent quantitative field
Experience building measures and metrics and developing reporting solutions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117300/year in our lowest geographic market up to $202800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
