Communications and Knowledge Management Consultant
Communications and Knowledge Management Consultant
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Job Description
DEADLINE FOR APPLICATIONS
30 May 202523:59GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE:
Communications and Knowledge Management Consultant
TYPE OF CONTRACT:
Consultant
UNIT/DIVISION:
Office of Evaluation
DUTY STATION (City Country):
Rome Italy
DURATION: 7.5 months 19/05/2531/12/25
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
In February 2022 WFPs Executive Board approved the updated Evaluation Policy 2022 which presents a vision for an evaluation function that continues to mature particularly at the decentralized level. The updated policy answers the call for strengthened capacities for growing partnerships and for timely targeted and tailored delivery of evidence. It aims to ensure an evaluation culture is not only developed and embedded in the work of WFP but promoted across the international community.
In the newly drafted WFP Corporate Evaluation Strategy 2022 Communication and Knowledge Management is included in workstream 3.1 Evaluation communication products are designed to appeal to and reach intended users under Outcome 3 Evaluation evidence is systematically available and accessible to meet the needs of WFP and partners.
In line with the evaluation policy the WFP Evaluation Communications and Knowledge Management Strategyis intended to deliver WFP evaluation evidence to contribute to the WFP Strategic Plan and inform global decisionmaking. It will have an integral role to play in promoting evaluation use across diverse audiences raising greater awareness of the evaluation function and helping to embed an evaluation culture among WFP staff.
The strategy responds to growing demand for and supply of evaluation evidence broadening the focus to external communications while building on solid foundations of delivering to WFPs Executive Board and other internal audiences. It addresses rising evaluation quantity as well as placing emphasis on improving content quality and variety. It moves beyond providing availability to strengthening accessibility and utility of evaluations while proactively supporting learning partnerships and engagement.
Achieving the outcomes of the WFP Evaluation Communications and Knowledge Management Strategywill require a strengthened Communications and Knowledge Management Unit within the WFP Office of Evaluation comprised of employees possessing both specialist and complementary skills and competences.
ACCOUNTABILITIES/RESPONSIBILITIES:
Under the direct supervision of the Head of the Communications and Knowledge Management Unit (OEV) and in close coordination with the Communications & Media Division the communications consultant will support the OEV Communications and KM Unit by acting as Unit focal point under the title Design and Visualization lead within the oversight and quality assurance of the head of unit. The consultant will have responsibility in the following areas:
- Product design and branding
- Data visualization
- Special event design
- Template guidelines creation and management
- Platform management
With the overall aim of establishing a quality stamp and visual identity for OEV content generating timely accurate visually appealing products and visualising data and evidence in innovative and engaging ways the consultant will be responsible for the following duties:
- Product design and branding: Lead on the graphic design and branding for all OEV communications content and products providing design and branding support for WFP evaluation function products including WFP Annual Evaluation Report and its associated products WFP evaluation guidance and learning material and WFP evaluation social media assets; and planning the engagement and coordinating/assuring high quality work of thirdparty contractors/LTA consultants in the area of design/visualization to meet Unit work plan deliverables.
- Data visualization: Act as OEV focal point for data visualizations planning coordinating and executing consistent and comprehensive evaluation reportrelated Dissemination pack visualization content/products in coordination with evaluation managers; oversee the design and assure the quality of data visualization in summary evaluation reports and evidence products in close collaboration with ARU and Evidence Use Units and provide overall data visualization expertise to colleagues across OEV.
- Special event design: Lead the design and timely delivery of product and presentation material including posters PPTs slide decks and business cards for steering groups brown bag/info sessions Town halls special events and highlevel meetings/workshops.
- Template guidelines creation and management: Act as the OEVs primary knowledge point for design and brandingrelated queries and ensure consistent use of WFP evaluation design and branding approach and template use. This includes by convening sessions/clinics and leading the design delivery dissemination and management of WFP evaluation functions Brand Book/Book of Templates enabling colleagues across the function to access and easily manipulate all WFP evaluation product templates.
- Platform management: Manage the Evaluation page on WFP Yammer WFP Manuals the design and delivery of WFP Evaluations Newsletter/Newsflash and the OEV Bulletin coordinating contributions from OEV WFP employees and the evaluation community promoting platform activity and presenting ideas for engagement.
The consultant will also share collective responsibility and support other team members to deliver Unit outputs in the following areas:
- Supporting the implementation of the WFP Evaluation Communications and KM Strategy including support to the design and delivery of communications plans for each centralized evaluation.
- Contributing to the development of associated content for digital including social media channels to disseminate evaluation findings and lessons learned including interviews flagship reports stories multimedia content digital diplomacy and actiondriven campaigns.
- Providing back up support to the design editing and formatting of centralized and impact evaluation reports for presentation at Executive Board sessions and decentralized evaluation products and reports as required.
- Providing back up support to the management of all other WFP communication and KM platforms with OEV presence: WFPgo GoDocs etc.
- Contribute to monitoring internal and external communications and popular trends to incorporate evaluation messaging into ongoing conversations; identify key moments for proactive communications.
- Contributing to team meetings discussions ideas brainstorming.
- Provide any other communication support as requested by the Head of Unit.
In addition the consultant will contribute to the effective functioning of OEV. In particular through:
- Compliance with standard WFP requirements and mandatory training (e.g. security harassment etc).
- Consistent compliance with CEQAS/DEQAS and UNEG Ethical Guidelines and Code of Conduct.
- Use of OEV evaluation management systems (includingSharePoint O365 and MIS).
- Active participation to any relevant working groups as required by supervisor.
DELIVERABLES AT THE END OF THE CONTRACT:
- All OEV content well designed uniformly branded and presented within agreed deadlines to high standards of quality and high levels of accuracy.
- AER and related products designed and delivered on time according to agreed schedule.
- Data visualizations created for SERs by ARU are high quality on brand; ARYU review annual (Q3/24
- Glossy reports planned and executed in a timely way for syntheses 100 on request and select CE/IEs
- 100 of Summaries of evidence and related evidence use products coordinated designed and created in collaboration with OEV Evidence Use Unit to agreed deadlines.
- 100 of IE briefs designed in collaboration with OEV Impact Evaluation Use Unit to agreed deadlines.
- OEV visual identity across products updated in line with updates to WFP visual identity
- WFP Evaluation Brand Book updated periodically and socialized through clinics and engagement with evaluation cadre; OEV colleagues supported in the design of content and materials
- 100 of OEV external and major internal events/products/launches provided design support
- 100 of quarterly OEV Bulletins planned and designed on time.
- 100 OEV Newsletter and Newsflash products prepared and delivered on time; contact list updated on regular basis.
- 100 of Dissemination packs planned for and supported visually: 100 of CE/IE reports illustrated by an infographic; on request CE/IE reports promoted by an animated video; visual material created/supported for posters cartoons and other visual products relating to communicating to affected populations; template support given to DE infographics/visual assets
- Social media visual assets (including cards graphics and other elements) created to support content and event promotion.
- DEQAS process guide designed (Q4/24; guidance and learning material designed and delivered on time in collaboration with OEV Cap Qual Unit.
- WFP Evaluation Yammer channel managed posts promoted and OEV colleagues supported in platform use and post delivery.
- Total 100 completion of mandatory corporate training; use of EQAS and UNEG guidelines in Evaluation practice; use of the OEV Sharepoint Office 365 and MIS; request for contribution / review / comments addressed in a timely manner; participation in relevant working groups.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
University degree within the fields(s) of Journalism International Relations Political Science Communications Knowledge Management Public Information Media Film / Video or other relevant field.
Experience:
Knowledge & Skills:
Minimum 5 years of professional experience in journalism communications knowledge management mainly at international level.
Knowledge of publishing editing proofreading formatting creative design.
Multimedia skills familiarity with web and content management systems social media.
Knowledge management and networking skills preferably in large international organizations.
Ability to condense and articulate sometimes long and complex information into visually and linguistically appealing summary form.
Skills in storytelling data visualisation.
Ability to manage and coordinate external contractors and third parties.
Excellent communication interpersonal skills and networking ability.
Tolerance and sensitivity towards different cultures.
Experience in evaluation monitoring or resultsbased management especially providing analysis of media coverage social media engagement web traffic etc. (desirable).
Experience with digital analytics and performance reporting. (desirable)
Knowledge of Communication for Development and exposure to humanitariandevelopment issues (desirable).
Fully computer literate with experience in Word Excel PowerPoint Publisher SharePoint GoDocs Drupal Adobe suite or equivalent software packages.
Languages
Excellent level of English. Knowledge of an additional UN language an advantage
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Contract
Employment Type
Full-Time
