Prime Video is changing the way millions of customers enjoy video. Prime Video delivers premium content to customers through purchase and rental of movies and TV shows unlimited ondemand streaming through Amazon Prime subscriptions addon channels like Showtime and HBO and live concerts and sporting events like NFL Thursday Night Football. Amazon believes so strongly in the future of video that weve launched our own studio to produce original movies and TV shows many of which have already earned critical acclaim and top awards including Oscars Emmys and Golden Globes.
We are seeking a Senior Technical Program Manager to own endtoend beta testing for Prime Videos highestprofile customerfacing initiatives. This includes building and executing largescale beta programs by leveraging resources across the Prime Video business. The role requires handson program management skills passion for technology and strong leadership skills. As a Senior Technical Program Manager you will be responsible for driving interactions between teams across Amazon defining and influencing business and technical requirements from internal and external stakeholders driving project schedules from concept to launch and communicating with engineering teams and senior leadership.
The scope of the role includes interfacing with all teams within Prime Video and many other Amazon teams. Within Prime Video this includes the teams that develop our playback experience and the teams that provide core functionality such as signup search browse personalization and localization. Beyond Prime Video this includes Prime Payments Kindle Alexa and more. Youll play a key role in improving the experience on Prime Videos global website which is available in over 200 countries and territories. Youll also get opportunities to travel internationally to interact directly with customers in strategic markets. As a core stakeholder in product development youll work on Prime Videos most exciting new customerfacing features in the beta and prebeta phases. You will have the freedom to explore your own ideas and the reward of seeing your contributions benefit millions of Amazon customers worldwide.
Do you enjoy watching both live and ondemand video Do you enjoy playing with the latest videoenabled devices Are you motivated to constantly improve the video streaming experience Are you excited to change the way customers consume video in the future Do you want to play a key role in building the worlds leading global video service If you answered yes wed love to have you on our team.
Key job responsibilities
Managing and prioritizing work related to testing Prime Videos latest unreleased products.
Driving effective efficient communication and collaboration for projects that span multiple functions within Prime Video and teams throughout Amazon.
Interacting with and influencing Product Managers Vendor Managers Technical Program Managers and engineering teams to define and deliver complex initiatives.
Anticipating bottlenecks managing escalations making tradeoffs and balance business needs vs. technical constraints.
Developing and driving requirements both technical and nontechnical for beta testing tools and systems
Defining efficient repeatable processes that can enable the business to scale.
Taking large complex projects and breaking them down into manageable pieces.
Interpreting customer feedback and using the analysis to drive product improvements.
Developing and disseminating critical project and program information to stakeholders.
Building scalable tools that allow the team to automate repeatable work product.
About the team
The mission of the Prime Video Global Beta Team is to raise the bar on product launch quality and influence the product roadmap to delight Prime Video customers. We do this by running betas for prerelease product/feature/service to gather insights and feedback across devices geographies and reallife environments for our Product and Engineering partners through betas.
5 years of technical product or program management experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Experience building and evaluating systemlevel technical design
Experience developing and executing/delivering product and technical roadmaps
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.