Sr Business Intelligence Engineer NCRC NCRC Science and Analytics
Sr Business Intelligence Engineer NCRC NCRC Science and Analytics
Posted on :
02-05-2025
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1 Vacancy
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Job Description
The NCRC (Net Cost of Refunds and Concessions) team within Returns & Recommerce focuses on ways we can preserve and create customer value while increasing the velocity of Amazons cost flywheel.
We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WW R&R includes business product program operational and software engineering teams who together manage the lifecycle of returned and damaged products.
As a Senior Business Intelligence Engineer (Sr. BIE) on the NCRC team within Amazon Returns and Recommerce you will be a part of the Science and Analytics team collaborating with a group of Analysts Economists PMs and other Engineers. You will have an opportunity to participate and innovate across the engineering landscape starting from ingestion storage processing and reporting. You will build complex data solutions that integrate with crossorganizational systems enabling our team to scale and build selfserve BI tools. You will partner closely with analysts and economists in the pursuit of investigative data. You will participate in business reviews and newinitiatives. You should be able to identify and help close gaps in the information available as well as predict upandcoming needs when participating in discussions about new products or features.
A successful Sr. BIE will be highly collaborative and organized capable of prioritizing multiple deliverables and effectively communicate progress and blockers. You should feel comfortable working across multiple systems and AWS technologies and be capable of participating in and understanding how multiple systems communicate information to oneanother.
We are a new team at Amazon and this is a great opportunity to be on the leading edge. Come join us and innovate with the Amazon NCRC team!
Key job responsibilities
Owning the design development and maintenance of scalable data solutions for ongoing metrics reports analyses dashboards etc. to support analytical and business needs.
Recognize and adopt best practices in reporting and analysis: data integrity design analysis validation and documentation.
Use analytical and statistical rigor to answer business questions and drive business decisions.
Find and create ways to measure the customer experience to drive business outcomes.
Develop queries and visualizations for adhoc requests and projects as well as ongoing reporting.
Write queries and output efficiently and have indepth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysisready.
Troubleshoot operational dataquality issues.
Review and audit existing ETL jobs and queries.
Recommending improvements to backend data sources for increased accuracy and simplicity.
10 years of professional or military experience
5 years of SQL experience
Experience programming to extract transform and clean large (multiTB) data sets
Experience with theory and practice of design of experiments and statistical analysis of results
Experience with AWS technologies
Experience in scripting for automation (e.g. Python) and advanced SQL skills.
Experience with theory and practice of information retrieval data science machine learning and data mining
Experience working directly with business stakeholders to translate between data and business needs
Experience managing analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117300/year in our lowest geographic market up to $202800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WW R&R includes business product program operational and software engineering teams who together manage the lifecycle of returned and damaged products.
As a Senior Business Intelligence Engineer (Sr. BIE) on the NCRC team within Amazon Returns and Recommerce you will be a part of the Science and Analytics team collaborating with a group of Analysts Economists PMs and other Engineers. You will have an opportunity to participate and innovate across the engineering landscape starting from ingestion storage processing and reporting. You will build complex data solutions that integrate with crossorganizational systems enabling our team to scale and build selfserve BI tools. You will partner closely with analysts and economists in the pursuit of investigative data. You will participate in business reviews and newinitiatives. You should be able to identify and help close gaps in the information available as well as predict upandcoming needs when participating in discussions about new products or features.
A successful Sr. BIE will be highly collaborative and organized capable of prioritizing multiple deliverables and effectively communicate progress and blockers. You should feel comfortable working across multiple systems and AWS technologies and be capable of participating in and understanding how multiple systems communicate information to oneanother.
We are a new team at Amazon and this is a great opportunity to be on the leading edge. Come join us and innovate with the Amazon NCRC team!
Key job responsibilities
Owning the design development and maintenance of scalable data solutions for ongoing metrics reports analyses dashboards etc. to support analytical and business needs.
Recognize and adopt best practices in reporting and analysis: data integrity design analysis validation and documentation.
Use analytical and statistical rigor to answer business questions and drive business decisions.
Find and create ways to measure the customer experience to drive business outcomes.
Develop queries and visualizations for adhoc requests and projects as well as ongoing reporting.
Write queries and output efficiently and have indepth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysisready.
Troubleshoot operational dataquality issues.
Review and audit existing ETL jobs and queries.
Recommending improvements to backend data sources for increased accuracy and simplicity.
10 years of professional or military experience
5 years of SQL experience
Experience programming to extract transform and clean large (multiTB) data sets
Experience with theory and practice of design of experiments and statistical analysis of results
Experience with AWS technologies
Experience in scripting for automation (e.g. Python) and advanced SQL skills.
Experience with theory and practice of information retrieval data science machine learning and data mining
Experience working directly with business stakeholders to translate between data and business needs
Experience managing analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117300/year in our lowest geographic market up to $202800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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