Programmatic Solutions Consultant Amazon

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers agencies authors and entrepreneurs. Our ad solutions including sponsored display video and custom ads leverage Amazons innovations and insights to find attract and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models including selfservice managed service and programmatic ad buying these solutions help businesses build brand awareness increase product sales and more. Our programmatic advertising platform the Amazon Demand Side Platform (DSP) is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany.

As a Programmatic Solutions Consultant you will manage the endtoend experience of our enterprise customer known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customerfacing role you will work closely with programmatic traders at agencies/advertisers as well as Amazon Ads internal sales product and support teams to address customer needs.

A typical PSC engagement with our customers could include onboarding new traders delivering trainings on new product features assisting a customer with a beta feature consulting in business strategy and planning discussions providing oversight in of campaign strategy developing campaign optimization recommendations and monitoring their impact conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for customer in internal forums provide troubleshooting support and triage when needed and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day and ensure customers gradually develop into a proficient users of our DSP who see Amazon DSP as their preferred means to their goals.

You will be passionate about understanding customer objectives and address them using our book of services and engagement best practices to drive adoption of Amazon technologies. Your ownership curiosity and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion authority empathy and clarity.

Key job responsibilities
Owning the relationship with programmatic trading desk managers engaging with multiple customer organizational levels to understand business objectives
Providing services such as onboarding trade desk support plans feature training continuous product usage consultation and industry best practices
Analyzing and interpreting data to identify improvement areas root causes and formulate enablement and adoption recommendations
Driving the evolution of Amazon DSP by assisting customers with product beta participation capturing customer feedback and collaborating closely with crossfunctional Amazon teams (Product Management Engineering Analytics and Specialists)
Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A day in the life
A typical PSC engagement with our customers could include onboarding new traders delivering trainings on new product features assisting a customer with a beta feature consulting in business strategy and planning discussions providing oversight in of campaign strategy developing campaign optimization recommendations and monitoring their impact conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for customer in internal forums provide troubleshooting support and triage when needed and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day and ensure customers gradually develop into a proficient users of our DSP who see Amazon DSP as their preferred means to their goals.

You will be passionate about understanding customer objectives and address them using our book of services and engagement best practices to drive adoption of Amazon technologies. Your ownership curiosity and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion authority empathy and clarity.

About the team
Here at Amazon Ads we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employeeled affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Our team puts a high value on worklife balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a betterrounded professional and enable them to take on more complex tasks in the future.

35 years experience in programmatic advertising in a consultative role providing handson customer service
Experience owning relationships with programmatic decision makers
Ability to effectively present to and confidently communicate with businesstobusiness (B2B) customers including facilitating onboarding and training or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)
Knowledge of multiple areas of programmatic advertising technologies: DSPs RTB bid shading machine learning optimization ad verification ad tracking ad attribution bidding engines secondprice vs firstprice auctions pixel and tag managers cookies viewability etc.
Fluency in English and German

4 years experience in programmatic advertising
Proficient oral and written communication skills with ability to establish credibility with technical and nontechnical business owners
Excellent organizational skills including prioritizing scheduling time management and meeting deadlines
Additional European languages or Mandarin is a plus.
Vertical specialization (e.g. in entertainment automotive etc. within programmatic advertising is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.