Head of ICT Operations
Head of ICT Operations
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Job Description
Could you be Incommunities new Head of ICT Operations We are looking for an effective leader who has experience in complex ICT Infrastructure development and management. This is an exciting opportunity for someone looking to contribute toward service improvement and ensuring we deliver an excellent customer experience.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22000 social and affordable homes mainly in the Bradford district. We employ a talented workforce of nearly 1000 people.
This year weve launched our fiveyear Corporate Strategy which runs to 2029. Our purpose is to provide high quality homes services and support to our customers so weve worked with colleagues and customers to find out whats important to them. Our customers sit at the heart of what we do and our colleagues are the people wholl help us achieve our vision which is to create the best customer experience to improve everyday lives.
Duties include:
- Lead a team to support develop and deliver an innovative ICT Infrastructure that includes but is not limited to desktops servers networks telephony and cloud services and ensure an excellent customer experience.
- Ensure the security and resilience of our ICT infrastructure in line with sector best practice.
- Contribute to the future direction of the ICT Service by evaluating and procuring new technologies.
- Ensure robust processes policies and working practices are in place and can demonstrate auditable evidence that out ICT Infrastructure is managed effectively.
- Contribute to the ICT Senior Management Team to continuously drive service improvement and deliver an excellent customer experience.
- Contribute to the organisations Senior Leadership Team to support in delivery of the corporate strategy.
- Act as ICT business partner for the designated service area of Incommunities.
Requirements
- Previous experience in complex ICT Infrastructure development and management
- Demonstrable experience of managing a complex project from origin to conclusion.
- A passion for efficiency.
- Are a strong communicator working closely with external ICT suppliers contractors and internal senior and operational colleagues.
- Previous experience in managing others. You may also possess a relevant qualification in management.
- Previous experience in managing budgets and forecasting.
Benefits
- Salary of 74256 per year
- Social Housing Pension Scheme
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training development and qualification opportunities
- Our Hub: our wellbeing and benefits site with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
Were looking for great people to join us! AtIncommunities were committed to creating a workplace where everyone feels valued included and supported. We actively welcome applicants from all backgrounds abilities and experiencesbecause we know thatdiverse perspectives make us stronger.
Based inBradford a city known for its rich cultural diversity we servevibrant communities. As a social housing provider were passionate about making a real difference by providingsafe affordable homesandimproving lives.
Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance just let us know.
Were proud to be aMindful Employer committed to mental health and wellbeing. We also hold theCommitted Menopause Friendly Accreditation recognising the importance of support in the workplace.
Apply early!We review applications as they come in and may close the advert before the deadline.
Ready to make an impactCome work with us!
Required Experience:
Director
Employment Type
Full-Time
